Senior Systems Engineer (SRE)

Fiserv • Omaha, NE

109d • Onsite

About The Position

The SRE is an experienced Windows operating system engineer who enjoys solving complex technical problems and using automation to improve the reliability of systems, and the efficiency and accuracy of changes. This person is responsible for coordination, change management, monitoring and issue response for changes and deployments across thousands of servers in multiple data centers.

Requirements

• 5+ years of experience in Windows Infrastructure/System Engineering and Operations experience in heterogeneous environments.
• 5+ years of hands-on experience in Windows Domain/Active Directory, Failover Clustering, Perfmon, IIS, SSL Certificate, DNS, Group policy, VMware and vSphere management, Windows Server 2008, 2012, 2016, 2019.
• Familiar with Storage, Backup and networking technologies.
• Bachelor's degree in a related field or an equivalent combination of education, military, and work experience.

Nice To Haves

• Excellent customer service skills with high level of professionalism.
• Strong knowledge and understanding of Incident Management, Change-Management and Problem Management as it relates to Information Technology.
• Strong problem-solving skills to resolve technical issues as they relate to the end clients experience with our delivery of applications and services.
• Ability to work in a fast-paced high-energy environment with strong personal composure and crisis-management skills.

Responsibilities

• Troubleshoot operating systems, storage, networking and performance issues in a Complex Windows environment.
• Perform capacity management; add and reduce system resources such as memory, CPU, and disk.
• Install, uninstall and troubleshoot 3rd party software across several thousand systems programmatically.
• Write shell or python scripts to automate routine tasks.
• Responsible for a day-to-day support of the Windows environment in support of hosted Fiserv clients globally.
• Perform 24X7 Windows systems administration.
• Immediate response and/or investigation of system alerts in a complex network environment.
• Monitor system performance and take proactive corrective action to ensure maximum system availability is achieved.
• Participate in meetings, planning, preparation, and execution of complex work on a large-scale Windows platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree