Senior Systems Engineer I

Waystar • Lehi, UT

1d

About The Position

In this role, the Senior Systems Engineer will provide administration, design, and development support in our diverse, fast-paced, and growing environment. The Senior Systems Engineer will also analyze system performance, perform system health checks, and collaborate with various stakeholders to sustain and enhance the scalability of our products. This role provides plenty of opportunities for personal growth and development, while interacting with a positive, open team that is supportive of continued knowledge sharing and team advancement.

Requirements

• Bachelor’s degree in related field or equivalent work experience
• 4+ years’ experience in a relevant technical field is required
• 2+ years’ experience with RabbitMQ is preferred
• Demonstrated interest in technology and enthusiasm for adapting to an evolving ecosystem
• Eager to learn new technologies and train others

Responsibilities

• Deploy and maintain core services that power our SaaS platform (RabbitMQ, Mirth, In-memory databases, Splunk, and various others)
• Operationalizes new technologies introduced into the environment
• Ability to effectively communicate and guide Application Engineering teams
• Strong teamwork, interpersonal skills, integrity, and personal responsibility
• Fulfill support requests in a timely and professional manner
• Can effectively troubleshoot and resolve live production issues
• Participates in an on-call response rotation (24x7 environment)
• Automation of routine tasks
• Conduct performance analysis and tuning
• Works with leadership to identify and prioritize work
• Additional duties as assigned
• Ability to demonstrate creative thinking, advanced problem-solving, and troubleshooting
• Knowledge of high-availability solutions and experience in a highly transactional environment
• Understanding and appreciation for system security
• Ability to perform change/code reviews and communicate feedback to teams
• Understanding of data recovery from backup/restore

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level