Senior Systems Engineer, Enterprise Applications

Acosta, Inc.•Jacksonville, FL

46d•$105,000 - $120,000

About The Position

Senior Systems Engineer is responsible for overall installation, operation, backup, and recovery of all Microsoft Windows based servers and server applications. Responsible for Application Support as it relates to the Operating System.

Requirements

Bachelor's degree in Information Technology (preferred); High School Diploma required.
Ten (10) or more years of experience in IT, IT service management, or business process management. Equivalent combinations of education, training, and experience will be considered.
Proven experience in Finance and HR domains, particularly with ERP systems such as UKG , including development, deployment, and operationalization.
Strong background in IT program and project management.
Experience managing vendor relationships in hosted environments.
In-depth knowledge of key technologies, development methodologies, and service management practices relevant to Acosta's portfolio and applications.
Expertise in enterprise-level IT system integration and information architecture .
Proven ability to collaborate with suppliers and application support teams.
Strong leadership skills with the ability to lead cross-functional teams and influence stakeholders.
Demonstrated success in building sustainable relationships with business partners and vendors.
Skilled in navigating technical, business, and cultural dynamics across teams.
Results-driven with a proactive, outcome-focused mindset.
Commitment to a collaborative, team-oriented environment; supports team development and role transitions.
Ability to lead continuous improvement initiatives and drive positive change across processes and services.
Strong business acumen with a clear understanding of contractual obligations and deliverables.
Excellent interpersonal skills including negotiation, issue resolution, and customer relationship management.
This job requires the ability to see, listen effectively, life and/or carry up to 50 lbs. Ideal candidates will have the ability to travel as desired for their position.

Nice To Haves

Experience with UKG Payroll and Time & Attendance systems (preferred ).

Responsibilities

Provide primary support and enhancements to the enterprise corporate applications.
Ability to lead large and/or complex programs/portfolios with high and sometimes critical impact and cross-portfolio scope, complexity, and collaboration with cross-functional teams, both business and IT
Ability to set future vision and roadmaps for the portfolio and contributes to enterprise roadmaps
Participate and contribute in portfolio architectural review boards to establish architecture roadmaps for the portfolio, design principals and best practices
Expert and point of contact responsible in cross-portfolio end to end business, technology, software quality, innovation, domain and architecture areas
Works independently and is well respected with high influence across the cross-portfolio and business areas
Design solutions & architecture per best practices leveraging approved technologies and provides recommendations for improvement
Evaluate and recommend potential new technical solutions & technologies.
Develop and enforce software development/quality best practices, including coding standards, frameworks, strategy, code reviews, source control management, build processes, testing, and operations
Heavy collaboration with Cross-functional teams within IT and business partners
Coaches, mentors, and develop senior members in the family on design techniques and coding standards to increase productivity and cultivate innovation