Senior Systems Engineer - Configuration Management

ServiceNow-posted 4 months ago
$126,700 - $215,400/Yr
Full-time • Senior
San Diego, CA
Professional, Scientific, and Technical Services
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This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require 2-3 days in the office at our San Diego, CA OR Kirkland, WA Office Location. At ServiceNow, we are at the forefront of driving enterprise transformation through our cloud-based SaaS platform. We're currently in search of a Senior Systems Engineer with a specialization in Automation and Linux Engineering to join our OS Engineering team.

  • Lead the design, development, and management of scalable server infrastructure tools, with a focus on OS build and deployment automation and high system availability.
  • Develop, support and fine-tune Red Hat Linux systems, addressing aspects like security (SELinux), performance optimization, and patch management through automation tools such as Puppet and Ansible.
  • Develop and sustain a software-defined, declarative infrastructure environment using Python, Puppet/Ansible, and Red Hat Linux (RHEL).
  • Engineer and implement automation solutions targeting Linux-based systems, primarily through Puppet and Ansible.
  • Spearhead automation-centric, large-scale infrastructure projects from ideation to deployment.
  • Utilize ServiceNow platform capabilities for advanced orchestration workflows.
  • Engage with cross-functional teams including project management, network engineering, security, and database administration to deliver holistic solutions.
  • Demonstrate an aptitude for independent problem-solving.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • In-depth expertise in Puppet/Ansible, Python and Red Hat Linux (RHEL).
  • Proficiency in virtualization and containerization technologies, such as VMware, AWS, Azure, and Kubernetes.
  • Demonstrated skills in configuration management and automation, particularly in Puppet/Ansible and Python and Red Hat Satellite.
  • Comprehensive understanding of Linux operating systems and associated toolsets.
  • Familiarity with networking protocols including DNS, LDAP, NTP, and SMTP.
  • Experience in using Source Control Management tools like Git, Gerrit, or GitLab.
  • Exceptional analytical and problem-solving skills, complemented by a strong ability for autonomous work.
  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan.
  • Family leave programs.
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