Senior Systems Engineer - Configuration Management

ServiceNow • San Diego, CA

156d • $126,700 - $215,400

About The Position

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require 2-3 days in the office at our San Diego, CA OR Kirkland, WA Office Location. At ServiceNow, we are at the forefront of driving enterprise transformation through our cloud-based SaaS platform. We're currently in search of a Senior Systems Engineer with a specialization in Automation and Linux Engineering to join our OS Engineering team.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• In-depth expertise in Puppet/Ansible, Python and Red Hat Linux (RHEL).
• Proficiency in virtualization and containerization technologies, such as VMware, AWS, Azure, and Kubernetes.
• Demonstrated skills in configuration management and automation, particularly in Puppet/Ansible and Python and Red Hat Satellite.
• Comprehensive understanding of Linux operating systems and associated toolsets.
• Familiarity with networking protocols including DNS, LDAP, NTP, and SMTP.
• Experience in using Source Control Management tools like Git, Gerrit, or GitLab.
• Exceptional analytical and problem-solving skills, complemented by a strong ability for autonomous work.

Responsibilities

• Lead the design, development, and management of scalable server infrastructure tools, with a focus on OS build and deployment automation and high system availability.
• Develop, support and fine-tune Red Hat Linux systems, addressing aspects like security (SELinux), performance optimization, and patch management through automation tools such as Puppet and Ansible.
• Develop and sustain a software-defined, declarative infrastructure environment using Python, Puppet/Ansible, and Red Hat Linux (RHEL).
• Engineer and implement automation solutions targeting Linux-based systems, primarily through Puppet and Ansible.
• Spearhead automation-centric, large-scale infrastructure projects from ideation to deployment.
• Utilize ServiceNow platform capabilities for advanced orchestration workflows.
• Engage with cross-functional teams including project management, network engineering, security, and database administration to deliver holistic solutions.
• Demonstrate an aptitude for independent problem-solving.

Benefits

• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree