Senior Systems Architect

AMN Healthcare•Dallas, TX

9d•Hybrid

About The Position

The Principal Administrator, Network Systems & Telecom, is a senior technical role responsible for managing complex infrastructure environments, including servers, virtualization, storage, networking, and telephony systems. This position ensures system integrity, security, and performance while driving automation and process improvements. The role requires versatility and deep technical expertise across multiple platforms, with the ability to troubleshoot outages, recommend enhancements, and collaborate across teams.

Requirements

Bachelor’s Degree plus 5–7 years of experience OR High School Diploma/GED plus 9–11 years of experience in infrastructure administration.
Proven experience with:
Operating Systems: Linux (Rocky) and Windows Server
Virtualization: VMware
Networking: Cisco UCS
Firewalls: Palo Alto
Cloud Platforms: Azure
Monitoring Tools: Nagios, New Relic
Proxies: NGINX
Telephony: SIP-based systems
Strong understanding of data center management, storage platforms (NetApp, Dell PowerFlex), and integration across multiple systems.
Advanced troubleshooting skills for outages and complex infrastructure issues.
Experience with automation tools (PowerShell, DSC, Ansible) and scripting for infrastructure tasks.
Familiarity with IT operations platforms such as ServiceNow for incident and change management.

Nice To Haves

Cisco Certified Technician (CCT)
Microsoft Certified Solutions Expert (MCSE)
VMware or Palo Alto certifications a plus

Responsibilities

Perform daily system monitoring to verify the integrity and availability of hardware, servers, storage, and key processes; review logs and confirm backup completion.
Conduct regular security monitoring to identify and mitigate potential intrusions.
Install, configure, and upgrade servers, virtualization platforms, and network components in alignment with standards and operational requirements.
Manage and optimize infrastructure applications, monitoring tools, and asset management systems.
Perform ongoing performance tuning, firmware upgrades, and resource optimization for servers and data center equipment.
Support telephony systems (SIP) and proxy services (NGINX) for voice and network functionality.
Utilize monitoring tools (e.g., Nagios, New Relic) to proactively identify and resolve issues.
Collaborate with enterprise architecture teams on server build standards and automation strategies.
Drive automation initiatives using tools such as PowerShell, Ansible, and GitHub to reduce manual tasks and improve efficiency.
Participate in incident response, root cause analysis, and post-incident reviews; develop long-term solutions to prevent recurrence.
Maintain accurate documentation of configurations, processes, and change management activities in ServiceNow.