Senior Systems Applications Administrator

Fidelity Bank • Wichita, KS

67d

About The Position

Fidelity, a leading financial institution committed to innovation and technological advancement, is seeking a highly skilled and motivated professional for the role of Senior Systems Application Administrator. The successful candidate will play a crucial role in managing and optimizing computer application administration processes, providing technical support, and contributing to strategic initiatives aimed at enhancing overall operational efficiency.

Requirements

• A Bachelor's degree in a related field, or may be waived in lieu of experience.
• Advanced problem-solving skills.
• Effective verbal and written communication skills.
• Ability to read, understand, and apply detailed technical documents.
• Ability to manage multiple priorities independently and/or in a team environment to achieve goals.
• Effective planning and time management skills.
• The ability to work late and/or flexible hours.

Nice To Haves

• Minimum two years systems management and troubleshooting experience preferred.
• Minimum two years banking or financial or IT industry related experience preferred.
• Preferred experience with M365, CRM systems, SailPoint, Smartsheet, and loan origination systems.

Responsibilities

• Administering applications to ensure performance, security, usability, and compliance, while supporting data integrity through cleanup, migration, and validation efforts.
• Monitoring system health, troubleshoot technical issues, and coordinate maintenance, upgrades, and patches with internal teams and vendors.
• Managing user access, roles, permissions, and system configurations in accordance with policy, while documenting related procedures, workflows, and change requests.
• Collaborating with business units to gather requirements, improve workflows, and implement solutions.
• Providing training and support to end-users to ensure effective use of systems.
• Contributing to strategic projects, including process improvements, system enhancements, and integrations.
• Maintaining technical knowledge through continued education and professional development.
• Provide guidance, coaching, and training for junior staff to enhance their skills and knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree