Senior Systems Analyst

About the position

The Senior Applications Analyst will oversee new project work as well as day-to-day application support across Product Sales & Services, Ski & Snowboard School and Food & Beverage. It is expected that this is a hands-on position that requires a willingness to rapidly learn new skills and help where needed most. This role requires a diverse background in overseeing both modern cloud-based solutions as well as legacy on-premises software. This position will report to the Vice President of Technology. The budgeted salary range for this position is $97,886.05 to $127,252. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Responsibilities

• Work across Product Sales & Services, Rental-Retail, Ski & Snowboard School, Food & Beverage and IT to define and prioritize a backlog that continuously delivers measurable value towards business goals.
• Articulate solution alternatives that best solve existing business problems.
• Coordinate development efforts across internal and external teams and instill best practices.
• Create, maintain, and manage Standard Operating Procedures in support of internal Mountain Application systems.
• Drive prioritization of requests with vendors and assist in the requirements definition, testing, and delivery.
• Configure and setup tables, facilitate day-to-day interaction with vendors and be responsible for developing and executing robust test plans.
• Ensure issues uncovered during the testing cycle are prioritized, communicated and resolved in a timely manner to ensure implementation timelines are met.
• Provide documentation and training for Help Desk staff, so that Help Desk staff may assist in supporting the solutions on an ongoing basis.
• Develop and deliver ad hoc user queries and reports.
• Spend time in front line operations to build relationships and understand system opportunities.
• Be available for on-call support.
• Other duties as assigned.

Requirements

• Degree in Business Administration, Management, Information Technology or associated field required.
• 7+ years effectively managing multiple tasks and projects, with a demonstrated ability to identify and to communicate issues that may inhibit successful project completion.
• 7+ years of hands-on requirements and design development in complex environments required.

Nice-to-haves

• Proficient knowledge in working with various project methodology practices.
• Proficient knowledge in working with matrixed teams and vendor partners preferred.
• Proficient knowledge in working in the leisure, travel, tourism, ski resort, or hospitality industries preferred.
• Some knowledge in Food & Beverage, Rental-Retail, Product Sales & Services.

Benefits

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks