Senior Systems Administrator

Rochester Optical • Rochester, NY

1d

About The Position

The Senior Systems Administrator is responsible for the design, implementation, security, maintenance, and ongoing operation of Rochester Optical Manufacturing Company’s IT infrastructure. This role provides senior-level technical leadership across on-premises and cloud environments, ensures system reliability, availability, and performance, and serves as the primary escalation point for complex infrastructure and systems-related issues.

The ideal candidate is hands-on, dependable, security-minded, and capable of supporting a growing manufacturing and business environment. This position plays a key role in maintaining business continuity, strengthening cybersecurity, improving operational efficiency, and supporting both office and production-related technologies.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 7 years of experience in systems administration, infrastructure engineering, or a related IT role.
• Strong expertise with Windows Server, Active Directory, Group Policy, and Microsoft 365 administration.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, firewalls, VPNs, DNS, and DHCP.
• Proven experience with backup, disaster recovery, and storage systems.
• Advanced troubleshooting skills with a methodical and analytical approach to problem-solving.
• Strong written and verbal communication skills, with the ability to document procedures and explain technical concepts clearly.
• Ability to manage and prioritize multiple projects and support requests in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work independently while also collaborating effectively with cross-functional teams.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Commitment to reliability, security, customer service, and continuous improvement.

Nice To Haves

• Experience working in a manufacturing or industrial environment.
• Exposure to ERP, MES, or other line-of-business systems, including platforms such as NetSuite or shop floor systems.
• Experience with Azure infrastructure, including IaaS, PaaS, Intune, conditional access, and related cloud security controls.
• PowerShell automation experience beyond basic scripting.
• Industry certifications such as Microsoft, Azure, VMware, CompTIA Security+, or similar credentials.

Responsibilities

• Administer, maintain, and support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, and related core infrastructure.
• Manage virtualization platforms, including VMware, Hyper-V, or equivalent technologies, along with associated storage systems.
• Oversee Microsoft 365 and Azure environments, including Entra ID (Azure AD), Exchange Online, SharePoint, Intune, and related cloud services.
• Monitor system performance, capacity, and availability; proactively identify, troubleshoot, and resolve issues to minimize downtime.
• Maintain system integrity through proper configuration, patching, updates, and lifecycle management.
• Implement and maintain security best practices across servers, endpoints, network-connected systems, and cloud services.
• Manage patching, endpoint protection, backup operations, and disaster recovery processes.
• Support internal and external security audits, compliance initiatives, and vulnerability remediation efforts.
• Enforce identity management, access control, and least-privilege principles to protect company systems and data.
• Design, implement, and maintain backup and disaster recovery strategies for on-premises and cloud-based systems.
• Regularly test backup integrity and restoration procedures and maintain recovery documentation.
• Ensure business-critical systems meet established uptime, recovery time, and recovery point objectives.
• Assist in planning and maintaining business continuity measures to support company operations.
• Develop, maintain, and enhance PowerShell scripts and automation processes to improve efficiency, consistency, and reliability.
• Standardize system configurations, operating procedures, and administrative processes.
• Continuously evaluate infrastructure performance, scalability, and cost efficiency, and recommend improvements where appropriate.
• Serve as the highest technical escalation point for the IT support team.
• Troubleshoot and resolve complex system, network, and application issues.
• Collaborate with vendors, managed service providers, consultants, and internal stakeholders as needed to support infrastructure and business objectives.
• Participate in after-hours support, maintenance activities, and emergency response when required.
• Create and maintain technical documentation, infrastructure diagrams, standards, and operational runbooks.
• Mentor junior IT staff and support the development of internal technical knowledge and capabilities.
• Participate in infrastructure planning, system upgrades, long-term IT strategy, and technology roadmap initiatives.
• Support continuous improvement efforts across the IT environment.
• Perform other duties as assigned to support departmental and organizational objectives.

Benefits

• medical insurance (Blue Cross/Blue Shield PPO and three high-deductible plans with employer-sponsored Health Savings Accounts)
• MetLife Dental Insurance
• company-paid group life insurance and group long-term disability insurance policies
• a Paid Time Off program
• Holidays
• a 401(k) program with an annual company match
• a vision program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees