Senior Systems Administrator

Broward Center for the Performing Arts • Fort Lauderdale, FL

3d

About The Position

The Senior Systems Administrator supports the Technology Infrastructure Department by providing superior technical support, administration, and systems strategy, primarily focusing on multi-user server systems, cybersecurity, and network infrastructure ensuring maximum uptime and reliability.

Requirements

• Maintain a physical presence at designated work location when needed, maintain regular attendance and punctuality and work a flexible schedule including nights, weekends, and holidays as required.
• Able to communicate effectively in English, both in writing and verbally.
• Able to independently research and solve technical problems.
• Skilled with policies and procedures in a corporate IT environment.
• Able to effectively and efficiently multitask, set and shift priorities, and adapt to changes in situations.
• Expertise in tech support in a Microsoft network environment.
• Expertise in PC and software support methodologies.
• Expertise in Windows Server (2019+).
• Expertise in Microsoft products (AD/Entra ID, Exchange Online, M365, etc.).
• Expertise in Modern Device Management (Intune).
• Expertise in all aspects of networking (LAN/WAN, Wireless, Routing, Firewalls, DNS, DHCP).
• Expertise in Unified Communications (Teams, Zoom, PBX).
• Expertise in virtual infrastructure (VMware/Hyper-V).
• Expertise in Hybrid Cloud environments (Azure/AWS).
• Expertise in Next Generation Firewall Appliances (Watchguard).
• Expertise in network switching and wireless (Meraki).
• Expertise in network monitoring and vulnerability remediation.
• Expertise in Disaster Recovery Software (Veeam).
• Expertise in Identity and Access Management and Data Governance.
• Skilled in PowerShell scripting and automation best practices.
• Knowledge of Project Management, Budgeting and Prioritizing needs for an organization.
• BA/BS degree or any equivalent combination of training and experience.
• 5+ years administering Microsoft Windows environment
• 3-5 years supporting cloud or hybrid cloud environments including Microsoft 365
• 5+ years administering a multi-site, networked environment

Responsibilities

• Administer configuration and maintenance of entire Performing Arts Center Authority (PACA) network infrastructure, both on-premises and cloud, including remote connectivity, wired network and Wi-Fi for multiple sites.
• Administer all cloud infrastructure including email, spam, networking, collaboration and telephony systems.
• Analyze and monitor network and server performance to ensure systems remain current and function efficiently and effectively.
• Administer and support multi-user systems at multiple sites.
• Maintain network integrity by performing preventive, routine and emergency network and server maintenance.
• Monitor network security, hardware and software health, identifying issues and providing solutions that maximize uptime & minimize security threats.
• Oversee troubleshooting, systems backups, archiving, and other disaster recovery methodologies for continued progress in IT Disaster Preparedness Plan to ensure business continuity.
• Ensure PACA Network and multi-user systems are fortified against cybersecurity threats, including firewall devices, addressing vulnerabilities on multi-user systems, and implementing security policies for systems and end users.
• Work with Director in designing organization-wide technology solutions and actively managing projects that affect essential business processes.
• Act as escalation point for Technology Support Technician Team and rest of Systems Administration Team.
• Provide network and systems support for cross departmental projects as assigned.
• When assigned, fulfill the role of IT representative during project meetings.
• In the absence of Director, fulfill role as needed, including moving projects forward and managing contractors doing project work.
• Work with Director to develop skills in IT business processes including budgeting, planning, prioritizing and long-term technology roadmaps.
• Implement and create documentation for policies, including data security policies, multi-user systems, and processes as directed.
• Train and mentor Jr System Administrators/System Administrators as assigned.
• Support organizational initiatives that involve network and systems infrastructure.
• Define requirements and timeline and partner with Director and other departments to successfully implement solutions.
• Complete additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level