Senior System Administrator / Common Engineering Tools

Resource Management Concepts, Inc. • Crane, IN

34d • $95,000 - $120,000

About The Position

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.
RMC is seeking a Senior System Analyst for the Common Engineering Tools team at Crane Indiana. Responsibilities include but are not limited to:
Gain understanding of a customer's current infrastructure and the, requirements to migrate to centrally managed services.
Adequately communicate all pre-conditional work/requirements to ensure migration timelines are being met.
Assist in developing a prioritization and migration plan to include INIREN responsibilities, resourcing, and timelines
Work closely with· technical implementers and project managers to ensure understanding, risks, and limitations.
Create and maintain detailed diagrams, playbooks, checklists, issue trackers, and best practices, (and any other documents) to support migration efforts
Work with the CET team to troubleshoot technical issues and risks, providing the required technical support as needed
Post-migration, evaluation of adopted service.
Develop and maintain network architecture and infrastructure including installation, test, upgrades and other required maintenance. This infrastructure includes, but is not limited to, the border security stack, remote site hardware, Software Defined Networking (SDN), storage/compute fabric, WAIN/LAN, and management network.
Provide network configuration and documentation including network drawings and hardware/software lists.
Ensure services, configurations, and infrastructure conform to all applicable SLAs, MOA/MOUs, and Design Documents. Create and submit reports showing SLA compliance.
Provide administration and network security on production services
Manage computer/user accounts, privileges and system access.
Manage system resources in the monitoring of performance, capacity, availability, serviceability and recoverability.
Implement security procedures, resolve hardware and software interface and interoperability problems.
Ensure system availability, functionary, integrity and efficiency, and maintain system configuration and documentation.
Manage the installation and integration of system fixes, updates, and enhancements.
Create and update documentation of standard procedures and processes.
Respond to assigned service requests, as well as maintain and update, service request ticketing system with accurate accounting of the details of tasking performed.
Documenting these details includes, but is not limited to, problem resolution, time spent, follow-on actions, resulting change requests or subtasks, and closing out tickets in a timely manner.
Additional Attributes:
Analyzing system requirements and functionalities.
Providing expertise in optimizing system performance and troubleshooting issues.
Overseeing project timelines and ensuring milestones are met.
Collaborating with stakeholders to gather and document project requirements.
Maintaining documentation for system configurations and processes.
Conducting training sessions for team members and end-users.
Ensuring compliance with security and regulatory standards.

Requirements

• A Bachelor's Degree in Computer Science or a related field, along with seven (3) years of experience in system analysis or IT management is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Must possess DoD 8570/5239 IAT Level III Certification or higher.
• An active DoD Secret clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.

Responsibilities

• Gain understanding of a customer's current infrastructure and the, requirements to migrate to centrally managed services.
• Adequately communicate all pre-conditional work/requirements to ensure migration timelines are being met.
• Assist in developing a prioritization and migration plan to include INIREN responsibilities, resourcing, and timelines
• Work closely with· technical implementers and project managers to ensure understanding, risks, and limitations.
• Create and maintain detailed diagrams, playbooks, checklists, issue trackers, and best practices, (and any other documents) to support migration efforts
• Work with the CET team to troubleshoot technical issues and risks, providing the required technical support as needed
• Post-migration, evaluation of adopted service.
• Develop and maintain network architecture and infrastructure including installation, test, upgrades and other required maintenance.
• Provide network configuration and documentation including network drawings and hardware/software lists.
• Ensure services, configurations, and infrastructure conform to all applicable SLAs, MOA/MOUs, and Design Documents.
• Create and submit reports showing SLA compliance.
• Provide administration and network security on production services
• Manage computer/user accounts, privileges and system access.
• Manage system resources in the monitoring of performance, capacity, availability, serviceability and recoverability.
• Implement security procedures, resolve hardware and software interface and interoperability problems.
• Ensure system availability, functionary, integrity and efficiency, and maintain system configuration and documentation.
• Manage the installation and integration of system fixes, updates, and enhancements.
• Create and update documentation of standard procedures and processes.
• Respond to assigned service requests, as well as maintain and update, service request ticketing system with accurate accounting of the details of tasking performed.
• Analyzing system requirements and functionalities.
• Providing expertise in optimizing system performance and troubleshooting issues.
• Overseeing project timelines and ensuring milestones are met.
• Collaborating with stakeholders to gather and document project requirements.
• Maintaining documentation for system configurations and processes.
• Conducting training sessions for team members and end-users.
• Ensuring compliance with security and regulatory standards.

Benefits

• RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees.
• RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level.
• This also includes a competitive paid vacation package with 11 paid federal holidays.
• Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees