Senior System Administrator (Utility Operations)
About The Position
The Senior System Administrator works within the Application Services Group to administer the Authority’s Software Portfolio by conducting activities to support existing applications and software infrastructure as well as implementing new applications and new software infrastructure. This position focuses on supporting NYPA’s Design & Drafting Application Suite: Autodesk Vault, Bentley ProjectWise, PTR Plus, Maximo etc. The Senior System Admin will use technical skills to implement, support, maintain, and improve the software infrastructure, and Project Management skills to realize these objectives in an environment where decisions are guided by policies, procedures, business plan, functional strategies, and business priorities with oversight from IT Management as well as from the IT Advisory committee. To support existing applications, the Senior System Administrator effectively manages the resolution of production issues, adheres to all IT change management and incident reporting requirements, and verifies that applications are functioning properly after any change. Additional support activities include installing upgrades and patches and, when required, analyze, design, code, and implement changes to enhance functionality or to accommodate business process changes. When an application, underlying software infrastructure, or hardware has reached the end of its lifecycle the Senior System Administrator is tasked with identifying and implementing replacement solutions to meet business objectives. As technology and the utility business changes, so must the solutions implemented to ensure NYPA business needs are met. The impact of this role ensures the business runs more efficiently, enables the improvement of business processes, and provides more information for better management decision making.
Requirements
- Advanced knowledge in application development lifecycle and support including large scale software systems implementations.
- Software engineering experience.
- Experience in implementation and support of Enterprise Applications/systems.
- Knowledge application security configurations.
- Must demonstrate the ability to view tasks logically, break them down into essential requirements, and generate a solution applying accepted standards.
- Experience with configuration, change management, DevSecOps, and testing activities.
- Perform troubleshooting, root cause analysis and resolutions for production issues.
- Ability to deploy solutions to the operational production environment with standard practices established by the organization.
- Excellent verbal and written communication skills, including ability to simplify complex concepts for technical and non-technical audiences.
- Bachelor’s degree required in Computer Science or related field.
- Minimum 4 years of related work experience preferred.
Nice To Haves
- Cloud certifications preferred.
- Microsoft /AWS/SAP/PMO technology-specific certification based on specialization preferred.
Responsibilities
- Define, develop, test, analyze, and maintain software products to help the business unit improve reliability and drive innovation.
- Contribute to all technology aspects of application development/ programming and support including reports, interfaces, database design, patching, upgrades, and enhancements.
- Troubleshoot and resolve issues across business and technical disciplines, with a strong bias for action. Liaises with network administrators, systems analysts, database administrators, external vendors, and application developers to assist in resolving problems with software products/systems.
- Use best practices in software development methodologies while collaborating with other areas to understand requirements and drive continuous improvement.
- Responsible for supporting cloud solution resources, both IaaS and PaaS. Architecting and designing large scale enterprise infrastructure and integration patterns for cloud environments.
- Provides guidance and mentoring to less- experienced staff members.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
