Senior System Administration Specialist

Amica • Lincoln, RI

303d • $92,663 - $127,411 • Remote

About The Position

Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company's mission and broaden our vision of what's possible. We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. This role can be performed remotely from anywhere within the United States. This role does not currently offer employment visa sponsorship.

Requirements

• Bachelor's degree and 7+ years' experience or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Experience with Exchange on-prem/Online.
• Experience administering M365 including SharePoint, OneDrive, Intune and MS Teams.
• Scripting experience.
• Microsoft Certifications preferred.
• Committed to continuous learning including but not limited to training sessions or seminars with a focus on expanding knowledge beyond the current role.
• Ability to effectively break down, prioritize and manage multiple competing tasks independently.
• Ability to identify challenges and risks to the completion of work along with communication of those with possible solutions to the appropriate personnel.
• Capable of completing non-routine work independently including conducting research and using appropriate problem-solving skills.
• Ability to communicate effectively within CIS as well as with business units about planned work, completed work and next steps.

Responsibilities

• Implement, configure, upgrade and maintain System Administration infrastructure, hardware and software, and associated vendor software on all platforms to support business requirements at an optimum level.
• Utilize hardware and software tools to monitor and control the performance, reliability and availability of System Administration resources.
• Develop, implement and test backup and recovery procedures for critical System Administration resources.
• Interact with vendors to implement technical solutions and diagnose system malfunctions/disruptions.
• Give effective mentoring and guidance to other IT development personnel and may assist in developing standards for system administration functions.
• Provide coverage and support of the operating system environment and act as technical resource to support the Service Desk, CIS staff, and other corporate entities.
• Conduct research and attend training and/or industry seminars to stay abreast of current and emerging technologies.

Benefits

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role.
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting.
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree