Senior Support Specialist, Grade F

Hofstra University•Hempstead, NY

38d

About The Position

Reporting to the Director, ITS Contracts and Finance, the Senior Support Specialist performs a full range of secretarial duties at a senior support level for the Office of the Chief Information Officer.

Requirements

Proficiency with Microsoft Office Suite.
Maintain internal and external communication with a level of confidentiality and professionalism.
Must be detail-oriented, organized, and have the ability to self-prioritize.
Operate with a level of accuracy, good judgement, and proficiency.

Nice To Haves

Knowledge of Ellucian Banner, and other tools and systems preferred.
Familiarity with and understanding of current University policies is a plus.

Responsibilities

Types, edits letters, sends emails, and any other department-related materials.
Provides telephone coverage and assist with any inquiries from visitors/students/faculty or external vendors.
Manages shared departmental mailboxes and request intake for the Office of the CIO, while maintaining calendars and scheduling appointments for the CIO and departmental administrators.
Oversees maintenance of departmental facilities, equipment, and supplies, including ordering materials, managing mail distribution, and coordinating travel arrangements.
Assists with the organization and preparation of receptions/conferences/workshops or any other department-related program.
Data entry and updating electronic records as well as maintaining departmental files, both electronic and paper based.
Coordinates with the Facilities department to process and monitor the status of department work orders.
Prepares and tracks electronic and paper-based requests to and from Financial Affairs (such as check requests, contracts, reimbursements, quote requests, purchase requisitions, budget transfer request, etc.) for department-related functions.
May perform other duties not specifically identified above but which require the same degree of skill normally included within the above job title.