Senior Supply Chain Specialist

GCI-posted 24 days ago

Full-time • Mid Level

Anchorage, AK

1,001-5,000 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

GCI's Senior Supply Chain Specialist will provide key support for multiple functions in Supply Chain, including procurement, inventory control, provisioning, logistics, requisitions, and distribution. Maintain supply chain channels to reduce time and maintain optimal inventory levels. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provisioning & Technical Create, modify, and add services to accounts based on customer specification and internal direction. Provision hardware, test, validate, and verify proper working order on a variety of devices including complex routers, cloud-voice equipment, prepaid products, rural broadband products, and more. Ensures that account or order status is accurately recorded in order systems. Maintain asset management databases and control procedures. Perform quality control inspections, status classifications and repair of returned inventory. Maintain set top boxes, modems, wireless devices and Embedded Multimedia Adapters (EMTAs). Assist in device troubleshooting. Perform system health checks, burn in, testing, and configuration of all assets. Monitor, research and correct integration issues between NC and Oracle systems. Logistics, Distribution, Requisitions and Asset Management Maintain, process, and mail company inventory to new and existing customers. Coordinate logistics to ensure satisfactory and timely asset replenishment. Provide management and departments with asset and inventory management statistics. Process returns and exchanges for warranty repair. Facilitate statewide asset & inventory management programs. Perform inventory counts and reconciliations. Provide financial analysis of inventory, revenues, expenses, and costs of goods sold. Develop and coordinate business cases. Develop and maintain rolling forecasts for device ordering needs and capital asset management. Complete administrative functions to ensure accurate and timely daily, quarterly, and as-needed reports and forms. Provide management and departments with analytics and documentation regarding asset & inventory management. Query system reports, making necessary changes to maintain the integrity of the system(s). Assist in courier duties. Assist warehouse with shipping and logistics to ensure optimal cost savings.

Create, modify, and add services to accounts based on customer specification and internal direction.
Provision hardware, test, validate, and verify proper working order on a variety of devices including complex routers, cloud-voice equipment, prepaid products, rural broadband products, and more.
Ensures that account or order status is accurately recorded in order systems.
Maintain asset management databases and control procedures.
Perform quality control inspections, status classifications and repair of returned inventory.
Maintain set top boxes, modems, wireless devices and Embedded Multimedia Adapters (EMTAs).
Assist in device troubleshooting.
Perform system health checks, burn in, testing, and configuration of all assets.
Monitor, research and correct integration issues between NC and Oracle systems.
Maintain, process, and mail company inventory to new and existing customers.
Coordinate logistics to ensure satisfactory and timely asset replenishment.
Provide management and departments with asset and inventory management statistics.
Process returns and exchanges for warranty repair.
Facilitate statewide asset & inventory management programs.
Perform inventory counts and reconciliations.
Provide financial analysis of inventory, revenues, expenses, and costs of goods sold.
Develop and coordinate business cases.
Develop and maintain rolling forecasts for device ordering needs and capital asset management.
Complete administrative functions to ensure accurate and timely daily, quarterly, and as-needed reports and forms.
Provide management and departments with analytics and documentation regarding asset & inventory management.
Query system reports, making necessary changes to maintain the integrity of the system(s).
Assist in courier duties.
Assist warehouse with shipping and logistics to ensure optimal cost savings.

ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Ability to work in a potentially stressful environment where timeframes are significantly shortened.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Demonstrated ability to work and communicate well with others in a team environment.
Strong verbal, written, and telephone communication skills.
Ability to explain technical information to a broad customer base.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrated basic understanding and working knowledge of provisioning and support functions.
Familiarity with telecommunications or other technical products.
Ability to multi-task with a high degree of accuracy and a strong degree of problem-solving skills.
Ability to exercise sound decision and critical thinking skills.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
Fully proficient within the supply chain and provisioning field required to have an extensive knowledge of telecommunications processes proactively detect system issues, ability to isolate between internal workflows, provisioning systems, and network performance, taking corrective actions or notify and escalate to the appropriate departments for resolution.
Works with minimal supervision and completes tasks on time with some latitude of judgement and mentors' junior peers and supports management.
High School diploma or equivalent.
Minimum of four (4) years work experience in any combination of the following: supply chain, logistics, warehouse, procurement, finance, leadership/supervisory/professional level role, customer service, or other relevant experience.
This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

Associate degree in Logistics, Supply Chain, Business, Computer Science, or related field.
Three (3) or more years of experience in the telecommunications industry or performing provisioning, asset management, or supply chain highly desired.
Prior experience in a technical customer service environment.
Other telecom industry or job specific certifications.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Senior Supply Chain Manager Resume Examples

•

Senior Supply Chain Manager Cover Letter Examples

Senior Supply Chain Specialist

Job Search Resources

Tools

Career Hubs

Guides

Company