Senior Supply Chain Specialist (Distribution AOG)

Boeing • Irving, TX

95d • $90,000 - $128,000 • Onsite

About The Position

Boeing Global Services (BGS) has an opening for a Senior Supply Chain Specialist (Level 4) position responsible for working with customers, suppliers, and associated stakeholders to achieve solution delivery expectations in support of escalated requirements as part of our Boeing Global Services Emergent Requirements Team (Distribution AOG). The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration, and have a desire to provide world-class customer support at our Irving, TX location.

Requirements

• Minimum 5 years experience in customer support or customer service role.
• Minimum 5 years of Material Management or Supply Chain Experience.
• Minimum 5 years of formal/informal leadership experience.
• Previous experience working with multiple organizations to achieve time-sensitive and urgent goals.
• High attention to detail, be a self-starter, and results driven.
• Minimum 5 years of experience and proficiency with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word.
• Experience applying effective verbal and written communications skills including spelling, grammar, punctuation, form and style, proof reading and editing skills.
• Willingness to work variable shifts, including weekends, holidays and overtime.
• Ability to travel 10% as needed.

Nice To Haves

• Bachelor's degree or equivalent related work or military experience.
• 5 or more years of Material Management or Supply Chain Experience.
• 5 or more years of formal/informal leadership experience.
• Experience in aerospace support, supply chain management, & logistics planning.
• Experience with ERP and CRM systems, such as SAP and/or Salesforce.
• Basic proficiency in aerospace industry knowledge.
• Creative problem solving skills.
• Basic technical and engineering background.
• Previous experience working urgent requirements with BGS Organization.
• Experience implementing process improvements and an applied understanding of Lean practices (e.g. Six Sigma).

Responsibilities

• Assess and analyze customer escalations and formulate problem resolutions.
• Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG).
• Review and decipher engineering data for alternate problem resolution.
• Act as a liaison with multiple stakeholders to accomplish a common objective.
• Delegate tasks to manage workload.
• Engage in cross-functional communications to deliver concise and timely results.
• Support suppliers by identifying constraints and assisting with mitigation plans.
• Manage multiple concurrent deadlines.
• Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity.
• Adapt in a fast-changing and high-stress work environment.

Benefits

• Competitive base pay and variable compensation opportunities.
• Health insurance.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree