Senior Supply Chain Manager

True North Goodwill Northern Minnesota and No•Duluth, MN

1d•$65,000 - $70,000

About The Position

The Senior Supply Chain Manager leads and optimizes logistics, transportation, and fleet maintenance operations that support True North Goodwill’s retail stores and donation centers. With direct oversight of the Supply Chain Manager, this role ensures the safe, efficient, and cost-effective movement of donated goods while maintaining fleet assets that support mission-critical operations. This position plays a key role in maximizing retail performance and mission impact.

Requirements

Strong people leadership and coaching skills.
Safety-first mindset with attention to compliance and risk management.
Analytical, organized, and solutions-oriented.
Ability to balance operational efficiency with mission impact.
Collaborative communicator able to work across departments.
Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
Experience in retail, nonprofit, distribution, or mission-driven organizations.
Experience with TMS, fleet maintenance systems, routing software, and ERP systems.
8+ years of experience in logistics, transportation, or fleet operations.
Proven experience managing leaders and teams, including Transportation functions.
Strong understanding of transportation operations, routing, fleet maintenance, and multi-location retail support.
Demonstrated experience managing budgets, analyzing operational data, and driving improvements.

Responsibilities

Provide direct leadership, coaching, and performance management to the Transportation Manager.
Oversee transportation operations supporting donation collection, processing, and retail store replenishment.
Direct maintenance activities to ensure fleet vehicles are safe, reliable, and compliant.
Partner with Retail Operations, Donation Services, Warehouse, and Facilities teams to ensure consistent product flow and operational readiness.
Monitor and improve KPIs including on-time delivery, route efficiency, fleet utilization, vehicle uptime, and cost performance.
Develop and manage logistics and transportation budgets with a focus on stewardship of donated resources.
Drive continuous improvement initiatives to enhance efficiency, service levels, safety, and sustainability.
Ensure compliance with transportation regulations, safety standards, and organizational policies.
Oversee fleet safety programs, inspections, incident response, and risk mitigation efforts.
Prepare and present logistics and transportation, performance reports, and recommendations to senior leadership.

Benefits

Competitive pay & benefits
Career advancement pathways
Flexible work schedules to create a schedule that allows for a work/home balance.
Bonus incentive plans
Retirement & 401K planning with company match (Up to 6%)
Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
Knowing you are part of making an impact in people’s lives
Critical Illness and accident insurance
Basic life insurance at no cost, with voluntary and spousal coverage options
A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation
Career support and planning