Senior Supplier Quality Technician

Haworth•Holland, MI

72d•Onsite

About The Position

We are seeking a Senior Supply Quality Technician with strong critical thinking and problem solving skills to lead initiatives focused on reducing vendor related Cost of Poor Quality (CoPQ). This role involves working closely with external vendors and internal teams to gather, analyze, and report data related to supplier performance, including metrics like PPM and CoPQ. The ideal candidate will have a data driven mindset, a customer focused approach, and a desire to create and refine processes based on feedback. This new position offers the opportunity to develop and implement procedures for tracking and recouping supplier related CoPQ in collaboration with the Supplier Development team.

Requirements

Education: High School Diploma or equivalent
Work Experience: 3 years experience tracking supplier metrics such as Parts Per Million (PPM), or Cost of Poor Quality (CoPQ), with ability to analyze and interpret data to drive quality improvements
Military Equivalency at www.mynextmove.org/vets/find/military
Applicants must be able to work in Holland, MI without relocation assistance.
Applicants must possess an unrestricted right to work in the US to be eligible for this position.

Nice To Haves

Associate's Degree in Quality Assurance, Supply Chain Management, Data Analytics, Business Administration or similar field of study
Strong problem-solving skills
Demonstrated critical thinking ability
Proficient in Microsoft-based tools (e.g., Excel, Word, Outlook)
Experience with data collection, reporting, or analysis
Familiarity with ERP systems, such as SAP

Responsibilities

Gathers, reviews, and reports vendor related cost of poor quality to supplier development team.
Leads root cause analysis investigations for significant quality issues, utilizing problemsolving methodologies and statistical tools.
Develops and delivers training programs on quality standards, inspection techniques, and problem-solving tools.
Provides technical guidance and mentorship to junior technicians, supporting their development and skill enhancement.
Works independently on a variety of assignments, seeking guidance on complex or unusual issues.
Proactively identifies opportunities for process improvement and makes recommendations to enhance product quality.
Must be able to perform all essential job functions with/without accommodation.
Uses office automation, communication, software, and tools used in Haworth office environment.
Performs other duties within scope as assigned.

Benefits

20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
On-Site Gym: Well-equipped gym, open 24/7.
Annual Bonus Programs
Tuition Reimbursement
Volunteer Time Off
Parental Leave
Pet Insurance
Zero Waste to Landfill