Senior Supervisor

European Service At Home • Chicago, IL

99d • $24 - $25

About The Position

Duties include managing and supervising the branch and HCA Supervisors; assisting with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service.

Requirements

• Excellent communication skills in English.
• Ability to delegate.
• A high school diploma or general education diploma.
• Reliable transportation and willingness to substitute caregiver.
• Some office experience.
• Computer skills.

Responsibilities

• Serves as a resource for technical questions, applications, and problem-solving.
• Prepares monthly statements and analysis for the branch.
• Manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership.
• Manages and supervises the participants' needs according to the plan of care of the participant.
• Oversees and manages the case notes, care plans, schedules, authorizations, etc. for all participants.
• Handles work refusal forms, FMLA, insurance applications, etc. for the branch employees when the Branch Manager is not present.
• Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members.
• Works in a team to assure the accomplishment of the company's goals.

Benefits

• Work in a striving environment focusing on project work that has a direct impact on the well-being of our vulnerable clients.
• Working in a friendly team environment with a collective diversity program.
• Job training.
• Medical, dental, vision, and life insurance.
• Vacation & paid time off.
• Sick days.
• Paid holidays.
• Bereavement leave.

What This Job Offers

• Industry: Social Assistance
• Education Level: High school or GED