Senior Supervision Associate

Cetera Financial GroupEl Segundo, CA
1dHybrid

About The Position

Cetera is seeking a Senior Supervision Associate to join our CWS Supervision team. The Senior Supervision Associate will be responsible for managing various technology applications used by Supervision on a daily basis. One area of primary responsibility will be set up of Smarsh email hierarchy and access, delivering customized reporting solutions, and providing troubleshooting support to both field representatives and internal teams. This position requires strong attention to detail, field engagement, analytical skills, and a proactive approach to problem-solving in a fast-paced environment.

Requirements

  • 1-3 years of Financial Service experience
  • High school diploma or equivalent
  • Familiarity with Smarsh, Salesforce, or similar compliance and reporting platforms

Nice To Haves

  • Exceptional attention to detail and ability to prioritize multiple tasks effectively
  • Strong problem-solving skills with a proactive mindset toward operational improvements
  • Excellent communication and collaboration abilities across teams and the field

Responsibilities

  • Initial set up and management of Smarsh email retention settings for CWS and Supervision
  • Troubleshoot and resolve Salesforce cases, including case setup and follow-through
  • Drive adoption of Intune enrollment within the firm
  • Assist with various Supervision focused projects, as needed

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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