Senior Suites Manager (Yankee Stadium)

Legends

203d • $105,000 - $115,000

About The Position

Under direction of the Director of Premium, this individual will be responsible for effectively and profitably managing the overall operations of the Premium Suite Operation.

Requirements

• Minimum of 5 years management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment.
• Excellent written and verbal communication skills.
• Ability to multi-task and prioritize in a deadline-oriented environment.
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Customer service oriented with the ability to interact with all levels of management.
• Flexibility to work extended hours due to business requirements including late nights and weekends.
• Ability to work in a team environment.
• Knowledge of accounting policy and procedures and POS Systems.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective team members.
• Develop and maintain premium menus to adapt to the ever-changing market including delivery, presentation, and standards.
• Work directly with team specific Front Office, Ownership, Visiting Teams and League Executives.
• Build and maintain strong relationships with multi-year premium Suite holders as well as Individual Game.
• Manage the business in accordance with the P&L, monthly and yearly forecasts, adjusting as necessary.
• Coordinate menus, develop wine lists, handle guest relations, and monitor adherence to quality assurance.
• Conduct meetings to update staff on daily goals & objectives.
• Lead a team of salaried and hourly staff in a union environment.
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Maintain costs as it pertains to labor and operating supplies, and work within budgeted guidelines.
• Assist the Premium Services Manager with the preparation of the annual fiscal budget and business plan for the upcoming season.
• Oversee departmental midyear and end of the year reports.
• Ensure that all equipment is in proper operational condition and is cleaned on a regular basis.
• Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards.
• Perform other related duties, tasks and responsibilities as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid vacation
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Furniture and Related Product Manufacturing