Senior Success Architect (MuleSoft)

Salesforce • Atlanta, GA

93d • $177,600 - $244,200

About The Position

As a MuleSoft Senior Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration and API best practices. You will become a MuleSoft subject-matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions. Your role will involve engaging with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft. You will develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft's powerful analytics capabilities.

Requirements

• A broad perspective on API and integration patterns, use cases, technologies, and trends.
• Significant experience as a prior MuleSoft practitioner, with hands-on experience in large scaled integration deployments.
• A recognized and certified MuleSoft expert with a deep understanding of the Anypoint Platform.
• Expert domain knowledge in Performance, Scaling, DevOps and Containerization including working knowledge of Kubernetes.
• Ability to evaluate architecture and infrastructure to uncover technical needs.
• Demonstrated ability to analyze, design, and optimize business processes using technology and integration.
• Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders.
• Excellent written, presentation and overall communication skills.
• Proactive and self-starting attitude with the ability to manage tasks independently.

Nice To Haves

• Familiarity with micro-services, cloud architecture and considerations for on-prem vs Hybrid vs Cloud platforms.
• Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems.
• Demonstrated thought leadership through publications, public speaking and others.
• Past experiences leading enterprise wide initiatives.
• Experience in a customer-facing, sales-aligned role such as a professional services consultant/architect.

Responsibilities

• Become a MuleSoft subject-matter expert for the broader Success Architect organization.
• Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
• Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
• Build strong relationships with both internal and external business partners.
• Drive customer satisfaction and deliver exceptional value.

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services