Senior Subrogation Claims Specialist

SIXT • Oklahoma City, OK

4h • Hybrid

About The Position

We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance.
Your Role At SIXT
Claims Handling
You investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies
You assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
You prepare detailed claim summaries and provide regular updates in the claims management system
Process Improvement
You identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
You collaborate with team members and management to establish best practices for subrogation claims
Vendor Collaboration
You coordinate with external vendors and debt collection agencies for outsourced claims support
You review and audit vendor performance to ensure quality standards and adherence to service agreements
Data and Reporting
You document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives

Requirements

• You have 3+ years of experience in subrogation claims and laws or a related field with familiarity with rental car damage recovery (preferred) and a demonstrated expertise in handling high-value claims and total loss cases
• You have a bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field (preferred)
• You are experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis)
• You are a flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently.
• You are a self-starter with strong negotiation, problem-solving, decision-making abilities
• You consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency
• You do not now, or in the future, require sponsorship and are authorized to work in the US

Nice To Haves

• familiarity with rental car damage recovery
• bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field

Responsibilities

• investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies
• assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
• prepare detailed claim summaries and provide regular updates in the claims management system
• identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
• collaborate with team members and management to establish best practices for subrogation claims
• coordinate with external vendors and debt collection agencies for outsourced claims support
• review and audit vendor performance to ensure quality standards and adherence to service agreements
• document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives

Benefits

• Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Hybrid Work Format - 4/1 format
• Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family
• Additional Perks Experience the advantages of working in a cutting-edge office in Downtown Tulsa, working in a dynamic work environment, and ample opportunities for professional advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior