Senior Subject Matter Expert (Senior Service Planner) - Technical Consulting

DB E.C.O. North America•San Francisco, CA

46d•$161,000 - $188,000

About The Position

DB E.C.O. North America (with “E.C.O.” representing “Engineering, Consulting and Operations") offers specialized rail and transit consultancy services to public agencies, passenger and freight railroads. DB E.C.O. North America is part of the DB E.C.O. Group and leverages Deutsche Bahn’s global expertise to advance mobility and rail transportation across the U.S. and Canada. Their cross-disciplinary team collaborates closely with clients to innovate their portfolios and elevate business performance. With a focus on sustainability, safety, and operational excellence, they strive to enhance the customer experience, increase rail usage, and “Transform The Future Of Mobility.”

Requirements

Bachelor’s degree in Engineering, Transportation, Business Administration or similar (M.Sc.).
Minimum of 10 years of experience in railway operations planning, timetable development, or service design, including direct experience working with Deutsche Bahn (DB) in Germany.
Deep understanding of European railway scheduling methodologies, capacity planning, and coordination between infrastructure managers and train operators.
Demonstrated proficiency with rail service planning tools, such as Viriato or similar timetable development or dynamic simulation software.
Outstanding analytical, conceptual, and problem-solving skills and an innovative and entrepreneurial mindset; ability to work independently; aptitude to quickly grasp new concepts and effectively produce results.
Passion for tackling complex challenges in mobility and railway transportation sector.
Strong written and verbal presentation and communication skills.
Ability to work effectively in a fast-paced, team-oriented environment with strong interpersonal skills.
Experience in using MS-Office (Excel, PowerPoint, Word) for performing analyses and developing quantitative models.
Occasional domestic / international travel may be required.
Ability to work at a computer workstation for periods up to 4 hours at a time
Ability to speak on the telephone for a total of up to 3 hours per day
Ability to sit for up to 3 hours without breaks at meetings
Ability to walk and stand for up to 4 hours without breaks at program site visits and meetings

Responsibilities

Develop and optimize passenger rail service concepts, operating plans, and detailed timetables, with a focus on North American intercity, commuter and regional rail systems.
Apply experience gained at Deutsche Bahn in Germany to introduce European best practices for service design, scheduling, and operations planning.
Lead the design and evaluation of theoretical and operational timetables, including capacity and head-way analysis, rolling stock utilization, and infrastructure interface considerations.
Collaborate with internal and external partners—including railroad operators, infrastructure owners, and planning agencies—to ensure integrated and feasible service plans.
Mentor and review the work of consultants and analysts supporting service planning projects to foster technical development.
Support workshops and presentations to communicate complex operational concepts to clients and stakeholders.
Leverage DB’s international expertise and tools, coordinating with colleagues in Germany to transfer knowledge and adapt methodologies for North American applications.

Benefits

Medical Insurance: Multiple options - Low to High Deductible plans
Dental & Vision
Health Savings & Flexible Spending Accounts
Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid
Employee Assistance Program (EAP) for employees and their household members
Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking).
Parental Paid Leave
Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits.
Retirement Savings (401k): Pre-tax or Roth contributions with company match (50¢ per dollar up to 6% of pay)
Vacation & Holidays: Competitive time off plus 11 paid company holidays