Senior Studio Lead

Phillip Jeffries•Charleston, SC

1d•$50,000 - $75,000•Onsite

About The Position

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story. We’re looking for a Senior Studio Lead to join our Charleston studio team. This role is ideal for someone who is passionate about design, thrives in a client‑facing environment, and takes pride in delivering an elevated, concierge‑level experience at every touchpoint. As a Senior Studio Lead, you’ll be a true ambassador of the Phillip Jeffries brand, inspiring clients, building lasting relationships, and driving sales while ensuring our studio operates with excellence and intention.

Requirements

Have experience in luxury design, high‑end retail, or a design‑driven sales environment
Bring a strong customer‑centric mindset and pride yourself on service excellence
Enjoy building relationships and becoming a trusted resource to your clients
Are organized, detail‑oriented, and comfortable managing multiple projects and priorities
Communicate clearly and collaborate well with both studio and cross‑functional teams
Are comfortable using CRM and Microsoft 365 tools (CRM experience a plus)

Nice To Haves

Have a background or formal education in sales, marketing, design, art, art history, or merchandising (preferred)

Responsibilities

Create unforgettable, “7‑star” experiences for every client who enters the studio
Lead curated product presentations tailored to individual client needs and project specifications
Serve as a trusted wallcovering resource, guiding designers through selection, sampling, and specification
Manage and grow a personal sales pipeline aligned to studio and individual sales goals
Build strong relationships with assigned accounts, encouraging repeat business and long‑term partnerships
Introduce Phillip Jeffries to new clients with confidence, warmth, and product knowledge
Actively prospect and generate new leads through outreach, social media, and networking
Participate in local industry events to build visibility and deepen client connections
Support new clients through onboarding and their journey from first‑time buyer to loyal partner
Ensure consistent studio coverage during business hours and maintain a welcoming environment
Oversee studio sampling, wing boards, vignettes, and display accuracy
Coordinate and host studio events, product launches, and growth initiatives
Partner cross‑functionally with CX, Marketing, Design, and Sales teams to support client needs
Maintain accurate CRM activity, follow‑ups, and reporting to support performance and transparency

Benefits

Competitive base salary range of $50,000 - $75,000 annually, based on experience and qualifications
Quarterly and year‑end sales incentive opportunities, based on performance and business results
Total annual compensation is performance‑based and will vary depending on individual results, territory performance, and overall market conditions
Annual cost‑of‑living increase, supporting long‑term growth and stability
Retirement savings plan, with an automatic company contribution of approximately 10% of total annual compensation
Medical Coverage – low cost to the employee ($40 per month)
Spouse/ Domestic Partner/ Civil Union Partner Coverage
Family Coverage
Health Reimbursement Account (HRA)
Prescription Plan
Dental and vision coverage
Access to ComPsych for confidential mental health support, counseling, and life resources
Flexible Spending Accounts for healthcare and dependent care (pre‑tax savings)
16 Paid days off per calendar year
10 Paid holidays
Thoughtful onboarding plans that outline 30/60/90 goals and trainings.
Earn Paid time off for community service - Up to 3 days per year
Access to Working Advantage, providing exclusive discounts on travel, entertainment, shopping, and everyday purchases
Budget towards learning and development support (courses, certifications, conferences)
Employee Discount on PJ Wallcoverings