Senior Student Services Specialist, College of Education, Health and Human Services

California State University San Marcos•San Marcos, CA

26d•Onsite

About The Position

Under general direction of the Dean for the College of Education, Health & Human Services (CEHHS), the Pathways to Careers (PC) Senior Student Services Specialist is responsible for providing comprehensive and complex student services and advising for the CEHHS students enrolled in SWIFT Health Programs and its related initiatives. The SSPIII is responsible to work with the SWIFT programs office, staff, and steering committee to realize the vision of providing an academic neighborhood to participants of the SWIFT programs and its initiatives involving a suite of services, resources, guidance and support that enables the goals of assisting students to graduate in three-years with optimal preparation for their relevant certifications. They will: Provide lead coordination and direction for PC degrees including, but not limited to, outreach and recruitment, admissions, retention, academic progress, program completion and/or graduation, credentialing, and career advising and post-graduation support. Responsible for administrative planning of service delivery and advisement, and direct support of students utilizing a high degree of judgment and professional counseling skills and knowledge in the assigned program area(s). Responsible for the integration of service delivery of PC degrees across all CEHHS and University programs. Responsible for the interpretation and resolution of complex and sensitive student concerns in accordance with program, college, university, and external policies and regulations. The incumbent will assist SWIFT and college leadership with the development and ongoing execution of a holistic vision for PC programs. The incumbent will build and maintain relationships with student organizations, the college community, campus partners and offices, external organizations, and other stakeholders in support of the assigned program area(s).

Responsibilities

Provide lead coordination and direction for PC degrees including, but not limited to, outreach and recruitment, admissions, retention, academic progress, program completion and/or graduation, credentialing, and career advising and post-graduation support.
Responsible for administrative planning of service delivery and advisement, and direct support of students utilizing a high degree of judgment and professional counseling skills and knowledge in the assigned program area(s).
Responsible for the integration of service delivery of PC degrees across all CEHHS and University programs.
Responsible for the interpretation and resolution of complex and sensitive student concerns in accordance with program, college, university, and external policies and regulations.
Assist SWIFT and college leadership with the development and ongoing execution of a holistic vision for PC programs.
Build and maintain relationships with student organizations, the college community, campus partners and offices, external organizations, and other stakeholders in support of the assigned program area(s).