Senior Strategic Program Manager (Product Operations)

NetApp, Inc.•Durham, NC

About The Position

As a Strategic Program Manager, you will serve in a key role with the Portfolio Strategy and Business Transformation team reporting to the Chief of Staff for the Chief Product Officer. This critical position will support portfolio NetApp’s growth by collaborating with various leadership including Business Units and Product teams, Go-to-Market, Finance, and the Business Operations team for the office of the CEO to drive clarity, alignment, and operational excellence across strategic initiatives. Your work ensures our programs deliver impact, support strategic objectives, and enable data-driven decision-making. The next generation of businesses are data-driven, digital businesses. That data is an ever-growing, ever-multifaceted, ever-harder to manage resource that is fragmented across on-premises and hybrid multi-cloud environments. Customers need multi-cloud storage and data management solutions to unlock enormous business value. This is a unique opportunity to help deliver such differentiated solutions that delight our customers in this “age of data” and help grow NetApp as a company to the next level. The candidate must have demonstrated excellence at managing diverse stakeholders, many at a very senior level, and exacting attention to detail. The candidate must also be able to work across all teams at NetApp to build relationships and drive key strategic initiatives in a positive and collaborative manner. The candidate should be well versed in data analytics, with an ability to leverage data and AI tools to support executive decision making. The candidate must have the ability to take the initiative and find and solve problems independently for the overall betterment of the entire Product Group and NetApp

Requirements

10+ years’ experience successfully managing complex, cross functional programs or initiatives in a high growth or technology environment.
Demonstrated ability to communicate at the executive level through written, verbal and visual forms
Ability to partner with executive team members to determine and prioritize business strategies
Demonstrated ‘independent operator’ with strong analytical and problem-solving abilities who can identify challenges and create solutions with little to no guidance.
Exceptional people, operational, strategic planning and coordination skills
Excellence with the Microsoft Office suite, including PowerPoint, Excel, Word, and Teams
Proficiency leveraging project management software and tools such as Atlassian (Jira and Confluence), Smartsheet Miro, etc. to manage programs, determine KPIs and measure team performance
PMP, PgMP certification or extensive Agile Program Management experience preferred
Background in data analytics experience preferred
BS/BA or equivalent; with an MBA or advanced certifications strongly preferred

Nice To Haves

Experience with Tableau or Power BI is a plus.

Responsibilities

Lead cross-functional programs tied to key product, portfolio, or transformation priorities, ensuring alignment with strategic objectives.
Partner with business owners and senior leaders to define program goals, success metrics, and guiding principles.
Visualize strategic direction, translate it into actionable plans, and ensure execution clarity across all participating teams.
Facilitate alignment across Business Units and Product teams, GTM, and Business Operations to drive shared outcomes.
Utilize a structured, repeatable processes that support effective planning, portfolio reviews, and executive decision-making.
Maintain end-to-end program oversight, including scope, milestones, dependencies, and risks.
Track and report on program performance, ensuring transparency for senior leadership and cross-functional stakeholders.
Build trusted relationships with senior-level stakeholders across Business Units, Product Teams, GTM, Finance, and Business Operations.
Provide concise, data-driven updates to executives, surfacing insights, recommendations, and risk mitigation options.
Influence and drive cross-functional alignment across diverse and sometimes competing priorities.
Evaluate and improve program management processes, tools, and systems to drive efficiency and scale.
Leverage analytics, dashboards, and metrics to enhance visibility and support strategic decision-making.
Identify risks and issues early, recommend scenarios or tradeoffs, and facilitate decisions.