At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Strategic Execution (SE) team for U.S. Bank Operations is broadly responsible for designing and delivering on strategic initiatives that improve our efficiency and effectiveness - expenses, risk, customer and employee experience, operational / productivity / quality metrics. Our work ranges from identifying and solving highly strategic complex problems within a few weeks to leading large multi-year projects with stakeholders across the bank. The SE team is equivalent to an internal, in-house strategy consulting firm with a focus on only one client, i.e., U.S. Bank. As a member of the SE team, you will work in a highly collaborative fashion with a large cross section of stakeholders, partners and other SE leaders and colleagues. You will become a trusted advisor to the SE leadership team and business partners across Operations. Reporting to a portfolio director, you will manage and deliver strategic initiatives for U.S. Bank's Operations. These complex initiatives usually span business areas and stakeholders not only across Operations, but also across the bank. As part of a team of SE practitioners you will: Help execute initiatives in support of U.S. Bank Operations’ strategy Lead each initiative through ideation, scoping, funding (CapEx and OpEx), execution, and benefit delivery Design, execute, and deliver on one or more initiatives concurrently Utilize and propagate the SE standards for developing deliverables, managing projects, reporting progress and managing risks and issues Create relevant reporting to fulfill stakeholder needs Provide governance across the initiatives Develop trusted relationships with senior leaders, and key business partners Support financial management of the initiatives Contribute thought leadership to the broader SE team on the industry, U.S. Bank businesses, banking financials, strong consulting practices, analytics, etc. Support shaping the vision, brand, strategy, and execution of the SE function itself You will bring an eagerness to expand your knowledge base of banking and embrace challenges to support critical changes and accelerate execution. You will inspire others, build strong relationships, and display high energy and resilience in ambiguous and fast-paced contexts. You welcome the opportunity to learn new systems and skillsets and develop executive presence. Works closely with colleagues at all levels, from senior business leaders to front line staff, and solves challenging and complex business problems across various functions with a broad exposure across U.S. Bank. Supports the assessment, design and delivery of enterprise-wide process improvement initiatives spanning multiple business lines/functions. Gathers and analyzes best practices within and outside U.S. Bank to establish benchmark data, leverage predictive analysis to formulate and test hypotheses, develop and communicate recommendations for projects and workstreams. Applies knowledge by managing project, workstream and related activities as part of enterprise-wide transformation initiatives while working with business leaders to shape and manage project scope, drive implementation, ensuring sustainable outcomes. Provides objective recommendations and knowledge with the aim of creating value, increase productivity, reduce cost, maximizing growth, and improving business performance. Determines how new information technologies can support reengineering business processes. Creates and manages stakeholder updates, including executive level presentations. Develops strong working relationships with business partners, subject matter experts, support functions, and other key stakeholders. Experience with managing strategic and operational transformations Ability to operate in a demanding high-expectations and standards environment Problem solver with an ownership mindset, instead of a facilitator Exceptional strategic, analytical, problem-solving, and storyboarding skills Executive presence Ability to influence without authority High degree of comfort with ambiguity Detail-orientation with excellent organizational skills and ability to adapt to change Positive, consultative approach to clients and team members Exceptional written and verbal communication skills Excellent MS Office skills, including Excel and PowerPoint Ability and willingness to travel up to 25%
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Job Type
Full-time
Career Level
Mid Level