Senior Strategic Communications Analytics (Memphis, TN)

St. Jude Children’s Research Hospital • Memphis, TN

10h • Hybrid

About The Position

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description We’re seeking a strategic, data-driven communications analyst to lead the measurement, analysis, and reporting of public relations performance across earned media, social platforms, and content channels. This role demands deep expertise in media measurement, PR analytics, and executive-level communication . You’ll zoom in on granular data while maintaining a clear view of the broader strategic picture—translating insights into actionable recommendations that influence communications strategy. The ideal candidate thrives in a fast-paced, mission-driven environment and can deliver high-impact reports at a moment’s notice . Your work will help advance the mission of St. Jude: Finding cures. Saving children.®

Requirements

• Bachelor’s degree in communications, Journalism, Public Relations, Marketing, or related field.
• 6+ years of experience in public relations, communications, or social media with a strong emphasis on analytics and reporting.
• Proven experience with integrated communication planning and performance measurement.
• Exceptional writing and presentation skills, including the ability to craft executive-level reports and insights.
• Strong interpersonal skills with the ability to engage, influence, and collaborate across teams.
• Demonstrated strategic thinking and ability to make data-informed recommendations.
• Proficiency in media monitoring and analytics platforms (e.g., Cision, Muck Rack, Meltwater, Full Intel, Google Analytics, Sprinklr).
• Experience with data visualization tools and a deep interest in industry trends.

Nice To Haves

• Naturally curious and detail-oriented, with a passion for uncovering and communicating insights.
• Able to work independently and respond with urgency to evolving priorities.
• Comfortable navigating ambiguity and translating data into strategic action.
• A proactive communicator who thrives in a fast-paced, collaborative environment.

Responsibilities

• Track and analyze metrics across earned media, social media, and content platforms.
• Develop and maintain dashboards at regular intervals (daily, weekly, monthly, quarterly, annually) and create special initiative/campaign reports (e.g., FedEx St. Jude Championship, St. Jude Thanks and Giving®, Hoops for St. Jude®).
• Benchmark PR performance against competitors, industry standards, and historical data.
• Collaborate with Reputation Management, Paid Media, and Marketing Measurement teams to integrate PR metrics into cross-functional dashboards.
• Manage and optimize reporting tools and vendor relationships.
• Use measurement platforms (e.g., Meltwater, Muck Rack, Full Intel, Sprinklr) to monitor and pull media coverage, including impressions, sentiment, AVE, and more.
• Translate complex data into clear, actionable insights for team members and executive audiences.
• Influence content and communications strategy through data-driven recommendations.
• Share media on-call responsibilities with the broader PR team.
• Deliver executive-level summaries and presentations with clarity, precision, and strategic relevance.
• Influence strategic planning and connect dots across communications initiatives by identifying patterns, gaps, and opportunities in data that inform integrated storytelling and audience engagement.
• Partner with Communications and Marketing teams to provide analytical support for special projects, including message testing, audience segmentation, and campaign retrospectives.
• Contribute to additional strategic communications initiatives and team priorities as needed, bringing analytical rigor and a collaborative mindset to support evolving business needs.

Benefits

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees