Senior Strategic Account Executive - OEM & Retail

Secur-ServAtlanta, GA
13dRemote

About The Position

The Senior Strategic Account Executive – OEM & Retail is responsible for driving revenue growth for Secur-Serv’s Managed Edge OEM segment, with a primary focus on selling white-labeled lifecycle maintenance, warranty, and managed services to technology OEMs and platform providers. This role owns new logo acquisition, OEM partner expansion, and personal revenue delivery through multi-year service contracts. This position plays a key role in shaping go-to-market (GTM) strategy, partner engagement models, and sales execution rigor, while maintaining clear accountability for individual bookings, ACV, and deal quality. This role is directly responsible for originating, advancing, and closing strategic OEM and enterprise opportunities, with personal accountability for bookings, ACV, total contract value, and margin contribution.

Requirements

  • Bachelor’s degree or equivalent relevant experience
  • 10+ years of experience selling services and/or technology solutions into retail automation, self-service, or adjacent markets.
  • Proven ability to sell complex, services-led solutions to multi-stakeholder buying groups.
  • Deep understanding of OEM, channel-led, and embedded services GTM models.
  • Demonstrated success selling through OEM or partner-based go-to-market models.
  • Strong commercial acumen, including pricing strategy, margin management, and contract negotiation.
  • Executive-level communication, presentation, and influence skills.
  • Data-driven, digital mindset with fluency in CRM, forecasting, and sales analytics.
  • High degree of personal integrity, accountability, and ownership.

Nice To Haves

  • Experience with hardware maintenance, managed services, and project-based service delivery

Responsibilities

  • Own and deliver Annual Contract Value (ACV) and bookings targets with direct accountability for multi-year contract value, renewals, and gross margin contribution.
  • Drive new logo acquisition, with emphasis on technology OEMs seeking white-labeled warranty, field service, and managed services solutions.
  • Expand existing OEM and enterprise relationships through structured cross-sell and up-sell of Secur-Serv’s lifecycle services portfolio.
  • Execute OEM-centric go-to-market strategies, including co-selling models, partner enablement, joint value propositions, and embedded service offerings.
  • Collaborate with internal brands, service delivery, operations, and finance to design services-led solutions that address uptime, cost, and asset-lifecycle challenges.
  • Act as the key point of contact for strategic OEM partners and marquee accounts.
  • Lead complex opportunities end-to-end, from qualification through close, including solution design, pricing, negotiation, and contract structuring.
  • Partner with Sales Leadership and Finance to develop opportunity cost models and deal economics for senior management review and approval.
  • Maintain disciplined use of CRM (HubSpot) to ensure accurate pipeline management, forecasting, and KPI reporting.
  • Serve as a senior individual contributor who sets the standard for deal strategy, account planning, and execution excellence.
  • Partner cross-functionally with Marketing, Operations, Finance, and Service Delivery to ensure alignment and successful customer outcomes.
  • Informally, share best practices and deal insights with peers, without direct management responsibility.
  • Engage C-suite executives and senior decision-makers with a consultative, outcomes-based selling approach.
  • Represent Secur-Serv at customer briefings, partner meetings, and relevant industry events.
  • Champion a customer-centric mindset, reinforcing Secur-Serv’s reputation for reliability, professionalism, and results.

Benefits

  • We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
  • Plan for your future with Secur-Serv’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
  • Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
  • Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250.
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