Senior Storage System Administrator

Kyndryl•Raleigh, NC

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. As a Senior Storage System Administrator, at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Please note we are unable to provide visa sponsorship at this time.

Requirements

5 years experience working with GDPS administration, including Global Mirror replication monitoring, maintenance, and 4‑site configurations.
10 years experience in Cyber Resiliency technologies: CSM, Thin Provisioning, Safeguarded Copy, and Cyber Vault operations is preferred
Advanced DFSMShsm (HSM) administration, troubleshooting, and tuning.
Strong JCL development and diagnostic skills.
Programming & scripting: REXX, SAS
Storage utilities and services: ICKDSF, DFDSS, FDR, DSCLI, TDMF
Storage Management Subsystem: SMS, including design, debugging, and ACS routines
Tape and catalog management: RMM, ICF Catalog administration (monitoring, consolidation, reorganization, recovery)
Performance and data utilities: Syncsort, StopX37, SEA Soft, Dino Software tools
Storage Systems & Replication Technologies
IBM replication technologies: PPRC, Metro Mirror, Global Mirror, Hiperswap failover/failback
Snapshot and point‑in-time technologies: FlashCopy
Disaster Recovery design, execution, and testing
RPO monitoring, reporting, and compliance oversight
DFSMS & DFSMShsm / HSM Expertise
Large enterprise HSM administration
Automatic backup, dump, migration tuning
ML1/ML2 optimization and performance analysis
Dataset recovery, catalog validation, and troubleshooting
Hardware & Virtual Tape Expertise
IBM TS7700 4‑Grid Virtual Tape systems, including performance monitoring and utilization analytics
IBM DS8000 configuration, migration, capacity planning, and health monitoring
Experience with both DSCLI and GUI‑based management tools
Operational & Support Responsibilities
24×7 on‑call enterprise storage support- typically this should be 1 week a month
Customer‑facing technical meetings and solution discussions
Opening and managing IBM PMRs for storage‑related issues
Supporting hardware/software upgrades, migrations, and resiliency projects
Spreadsheet/report creation for operational insight, trending, and capacity planning
Participation in capacity & growth management and performance tuning initiatives
Proficient with customer‑specific tools, utilities, and reporting frameworks

Responsibilities

managing systems data for clients and providing day-to-day solutions and security compliance
overseeing a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients
recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders
solve complex problems and identify potential future issues across the spectrum of platforms and services

Benefits

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.

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