Senior Stock Plan Administrator

Genesys

254d • $100,900 - $187,300 • Remote

About The Position

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. We seek an experienced and highly motivated Senior Stock Plan Administrator to join our team on a full-time, permanent basis. This fully remote role allows for managing various stock plan activities while partnering cross-functionally with internal teams and external vendors. The ideal candidate will have deep expertise in stock administration, excellent customer service skills, exceptional oral and written communication skills, strong analytical capabilities, and the ability to manage multi-task in a fast-paced environment.

Requirements

• 5+ years of stock administration experience with knowledgeable private equity.
• Certified Equity Professional (CEP) preferred.
• Team and action-oriented individual who is also proficient at working independently and collaboratively in a fully remote environment.
• Dependable with a strong work ethic.
• Excellent communication, organizational, and analytical skills.
• Detail-oriented, with a high degree of accuracy and quality of work.
• Self-motivated and enthusiastic, with exceptional organizational skills and ability to prioritize tasks.
• Proficiency with the Fidelity PSW equity platform.
• Experience with Workday HRIS Platform is a plus.
• Must be proficient in both Microsoft Excel (vlookup, xlookup, pivot tables, etc.), Word, Teams, SharePoint, and PowerPoint.
• Must be flexible as the position requires collaborating with global teams, or special projects within their time zones.

Responsibilities

• Accurately and timely assist with the daily administration of the company's stock plans globally, including processing daily employee stock option exercises, equity award releases, ESPP, and related Payroll reporting.
• Maintain the company's equity plan data using the Fidelity Platform.
• Monitor the automated interface between HR and Payroll tax data and the Fidelity PSW database, troubleshooting and resolving issues.
• Provide excellent customer service to employee inquiries on various issues related to equity awards, including trading restrictions, insider status, and exercise and sale procedures.
• Assist in the maintenance of documentation for plan administration and department procedures.
• Assist internal and external audit processes, including quarterly reviews, year-end audits, and maintaining SOX/internal controls.
• Input and maintain employee's equity data, grant records, and vesting schedules, ensuring complete and data accuracy.
• Partner with HR, Legal, Finance, Payroll, and external vendors to deliver excellent employee stock plan experience.
• Manage the Equity team email box.
• Other duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption Assistance.
• Fertility treatments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Fabricated Metal Product Manufacturing