Senior Station Manager

Amazon • Baton Rouge, LA

404d

About The Position

The Sr. Multi Building Leader at Amazon Logistics is responsible for overseeing the operations, budget, and people development across 3-5 Delivery Stations. This role focuses on ensuring safety, quality, performance, and customer experience while managing a team of Senior Operations, Operations, Area, and Shift Managers. The leader will drive initiatives for process improvement and talent development, fostering a positive work environment and strong employee relations.

Requirements

• Completed Bachelor's degree from an accredited university or 2+ years' Amazon work experience.
• 7+ years' direct management experience in a logistics, fulfillment, last-mile manufacturing, engineering, production, or distribution environment.
• Demonstrated track record of delivering performance and financial based results in high pressure environments.
• Experience with performance metrics and process improvement and lean techniques.
• Strong analytical capability; track record of digging into data and finding solutions for operational problems.
• Excellent communication skills in local language and English, written and verbal.
• Experience managing third party resources on a regional/national scale.
• Experience managing contingent workforce in a business with peak seasons.

Nice To Haves

• Degree in Engineering, Operations or related field and MBA preferred.
• Experience in a startup environment.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Interest in long-term career development.

Responsibilities

• Responsible for the overall safety, quality, performance, customer experience, and people development for all delivery station operations.
• Drives vision for station team and creation of quality initiatives, process change initiatives, and other lean initiatives.
• Problem-solves for closing gaps between performance and goals.
• Sets and clarifies requirements and expectations for Senior Operations, Operations, Area, and Shift Managers.
• Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance.
• Manages day-to-day relationships with multiple Delivery Service Providers (DSPs).
• Presents operational metrics regularly to the senior leadership team.
• Hires and develops top talent, creating and implementing a talent plan for each site.
• Cultivates strong culture and engagement throughout all levels of the delivery station teams.
• Works with key business partners to build and secure support and resources for projects and initiatives.

Benefits

• Comprehensive healthcare
• 401(k)
• Restricted stock units
• Growth potential
• Challenging and exciting work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree