Senior Stakeholder Engagement Manager

Duke Energy • Cincinnati, OH

135d

About The Position

The Senior Public Engagement Manager leads the company's strategic outreach efforts for power grid projects in Ohio and Kentucky which includes transmission line, distribution line, and substation projects. This position requires in-depth knowledge and experience, partnering with technical and externally-facing staff and all levels of an organization, coordinating complex communications internally and externally, working independently with minimum guidance.

Requirements

• Bachelor's degree
• Five (5) years minimum of related work experience
• In lieu of bachelor's degree, high school diploma/GED AND seven (7) years minimum of related work experience
• Valid driver's license

Nice To Haves

• Experience presenting and communicating with external audiences
• Adept at dealing with a variety of individuals and escalated situations
• Community involvement experience in a personal or professional capacity
• Experience designing/executing communications plans
• Excellent written and oral communication skills
• Proficient in principles of project management
• Prior experience in electric transmission and distribution
• Experience in the utility industry
• Demonstrated organizational and planning skills
• Customer-specific experience
• Demonstrated negotiation experience
• Proficient in Microsoft Office applications
• Ability to lead cross functional teams
• Demonstrated problem solving and conflict management skills
• Ability to effectively interact with all levels of employees, management, customers, vendors and service providers in both business and social settings
• Experience in working with community organizations in a professional capacity
• Experience in working with mid-level, senior level management and their support staffs
• Experience with project and event planning
• Previous budget management experience
• Experience in supporting economic development opportunities
• Experience with project management scheduling software

Responsibilities

• Creating and managing a strategic engagement plan
• Preparing and coordinating external written communications to property owners and other stakeholders, response, dispatch and tracking of external project inquiries, and monitoring and tracking project information
• Engaging and informing key internal stakeholders of the projects taking place and works to ensure a smooth execution of projects
• Participating in project team meetings including field reviews, pre-construction meetings and customer interaction in the field
• Working with local Government & Community Relations Managers to determine appropriate public engagement strategy
• Organizing external communications such as letters, collateral and presentations as needed in coordination with internal communications departments, internal management, legal, engineering, etc.
• Coordinating the printing and mailing of external communications
• Monitoring property owner inquiries on assigned projects and manage response and documentation
• Leading in the preparation and implementation of public information meetings

Benefits

• Competitive pay and benefits
• Opportunities for growth and development
• Recognition for your work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Utilities
• Education Level: Bachelor's degree