Senior Staff UX Research Manager, Hardware

Google•Mountain View, CA

About The Position

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential. UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy. In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality. You will lead a group of talented researchers to build a hardware device and require both hardware and software research background, and a collaboration with cross-functional teams. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Requirements

Bachelor's degree or equivalent practical experience.
10 years of experience in an applied research setting, or similar.
5 years of experience leading design projects and managing people or teams.

Nice To Haves

PhD degree.
Experience in human factors, design, and qualitative research.
Experience delivering high-quality products which incorporate aspects of hardware.
Experience in physical interactions and wearable devices.
Knowledge of statistics and the principles of experimental design.
Ability to generate study protocols and manage research assistants to execute research.

Responsibilities

Inspire, direct, and motivate a talented research team in creating breakthrough hardware and software experiences.
Contribute to, or lead key research activities including field studies, lab studies, surveys, design sprints and other forms of formative and evaluative research for hardware and software systems.
Translate study findings into design recommendations to iteratively improve the product.
Collaborate cross-functionally with Engineers, Product Managers, Researchers, and Industrial and Interaction Designers to solve problems and prioritize user experience research questions.
Identify opportunities for high-impact research and execute on them.
Guide the informational needs of the product engineering team to deliver high-quality products.