Senior Staff Trainer

Life's WORC•Garden City, NY

About The Position

Conduct New Employee Orientation, New Management Orientation, and other onboarding sessions focused on agency operations, regulatory requirements, and software applications Conduct SCIP and CPR initial and recertification trainings Facilitate in-person, virtual, and hybrid training programs across the organization Develop, update, and maintain training curriculum, manuals, competency assessments, and supporting materials in alignment with regulatory standards and organizational needs Mentor and support Staff Trainers through onboarding, co-facilitation, observation, and feedback to ensure consistent and high-quality training delivery Assist with standardizing training materials and delivery practices across the department Assist in coordinating training schedules, classroom logistics, and training resources to support department operations Assist with monitoring training compliance and certification tracking through the Learning Management System, and assist in preparing reports related to participation and compliance rates Lead or support special projects and initiatives designed to enhance the effectiveness and efficiency of the Training Department Serve as a departmental resource for training-related questions and problem solving Provide operational support and act as a point of contact in the absence of the Assistant Director when needed Participate in agency’s Strategic Planning operation and be the department’s representative on Long Term Objective Committees as assigned Attain and maintain certifications or competencies for training in SCIP-R, CPR/First Aid, and OPWDD Choking Prevention Initiative Perform other duties as assigned

Requirements

Bachelor’s degree in Human Services or related field required
Minimum two years of training experience, preferably in the Intellectual/Developmental Disabilities (I/DD) field
Demonstrated ability to train and mentor peers or junior trainers
Strong ability to engage and manage large groups and provide constructive feedback
Proven ability to design and develop curriculum on a broad range of topics
Excellent organizational, facilitation, and presentation skills
Proficiency in MS Suite, Relias or related LMS systems, Zoom, and other related technology
Valid NY State Driver’s License required
Willingness to travel within Long Island, Queens, and NYC
Willingness to conduct Evening and Weekend trainings

Responsibilities

Conduct New Employee Orientation, New Management Orientation, and other onboarding sessions focused on agency operations, regulatory requirements, and software applications
Conduct SCIP and CPR initial and recertification trainings
Facilitate in-person, virtual, and hybrid training programs across the organization
Develop, update, and maintain training curriculum, manuals, competency assessments, and supporting materials in alignment with regulatory standards and organizational needs
Mentor and support Staff Trainers through onboarding, co-facilitation, observation, and feedback to ensure consistent and high-quality training delivery
Assist with standardizing training materials and delivery practices across the department
Assist in coordinating training schedules, classroom logistics, and training resources to support department operations
Assist with monitoring training compliance and certification tracking through the Learning Management System, and assist in preparing reports related to participation and compliance rates
Lead or support special projects and initiatives designed to enhance the effectiveness and efficiency of the Training Department
Serve as a departmental resource for training-related questions and problem solving
Provide operational support and act as a point of contact in the absence of the Assistant Director when needed
Participate in agency’s Strategic Planning operation and be the department’s representative on Long Term Objective Committees as assigned
Attain and maintain certifications or competencies for training in SCIP-R, CPR/First Aid, and OPWDD Choking Prevention Initiative
Perform other duties as assigned