Senior Staff Technical Program Manager

Trimedx-posted 3 months ago

Indianapolis, IN

1,001-5,000 employees

Ambulatory Health Care Services

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The Senior Staff Technical Program Manager is responsible for managing technical projects and/or programs from inception to implementation, developing state-of-the-art, next generation, AI enabled capabilities for our customers leveraging the latest developments in the AI and ML space to support applications built leveraging agentic and non-agentic AI. Responsible for identifying, scoping, and delivering end-to-end projects, working across departments to dive into technical challenges to help guide the team to focus on the most critical problems, escalating issues when needed. Accountable for schedules, budgets, scope and associated communication documentation. Analyzes, communicates and manages risks that threaten critical success factors. Communicates extensively with business partners to facilitate desired outcomes and clarify expectations.

Responsible for and sets direction over the technical programs assigned, defining creative, high quality, and clear roadmaps based on team strategy and vision.
Oversees program budget(s), including capital and expense budgets.
Delivers programs that introduce new capabilities to the organization. Oversees the development, execution, monitoring and revision of program plans; approves project plans to deliver program goals and objectives.
Working with cross-functional teams to ensure roadmap priorities meet customer needs and facilitate the implementation of programmatic solutions. Ensures enterprise level dependencies are managed and planned out.
Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations.
Communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information.
Collaborate with internal teams to deliver against ambitious goals for TRIMEDX. Connect program to broader organizational goals to facilitate organizational change and adoption.
Foster a constructive dialogue, harmonize conflicting views, and lead the resolution of contentious issues to build commitment.
Leverage your technical understanding of SaaS applications and LLMs to highlight projects risks, look around corners and help the team deliver efficiently.
Proactively solve day-to-day strategic and technical challenges. Drive innovation and implement enhancements of program and project management best practices.
Able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities to deliver quality search experiences that customers love.
Communicate initiative and program level milestones and risks with senior leadership and other stakeholders.
Leverages outside professional activities and trends to broaden knowledge: determines what is appropriate to adopt and trains and informs team of learnings.
All other duties as assigned.

At least 7 years of related work experience in IT and software development, with demonstrated technical project/program management experience working with software engineering teams.
Experience managing programs across cross functional teams, building processes and coordinating release schedules.
Project management experience to include scope, schedule, budget, quality, along with risk and critical path management experience.
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
Experience working on large scale search and/or machine learning systems.
Must have skill base to thrive in high-ambiguity situations to build consensus and drive team toward results, while balancing business needs versus technical constraints.
Ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner.
Must be able to influence teams in indirect reporting structure to drive outcomes using maturity, high judgement, negotiation skills while working to gain consensus amongst teams and departments.

Advanced degree preferred.

Equal Opportunity Employer
Drug-Free Workplace

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