Coupang-posted 3 months ago
$171,000 - $273,000/Yr
Full-time • Senior
Mountain View, CA

Coupang is a fast-growing e-commerce company with a mission to wow customers by making shopping, eating, and living easier. The company combines a startup culture with the resources of a large global public company, allowing for rapid growth and innovation. The Technical Program Manager (TPM) role within the Tech Strategy & Execution (TSE) organization is crucial for driving platform enhancements and improvements. The TPM will own the end-to-end project lifecycle, from product and service definition to engineering execution, with a strong focus on customer lifecycle management. This role requires a blend of technical, business, and project management skills to effectively manage solutions and collaborate with various teams.

  • Strong functional & technical analytical & design capability to understand common & shared platforms, web, & services API with underlying data.
  • Dive deep to create new platform scenarios that simplify services & cloud platform, increasing productivity & efficiency for engineers & systems.
  • Manage and deliver multiple large scale, complex programs across organizations.
  • Own and manage implementation from project charter, roadmap, plan, design, build, execute, deliver and monitor performance & adoption.
  • Create, evolve, and communicate specifications for feature areas that enable cohesive scenarios across multiple feature teams.
  • Analyze data and business needs to define scenarios and business requirements.
  • Establish and improve systems to manage product feedback from customers.
  • Review and contribute to ecosystem design.
  • Bachelor's degree in Computer Science or related fields or equivalent work experience.
  • 8 years of related work experience.
  • Strong blend of technical, business, and program management experience.
  • Excellent cross-group collaboration and communication skills.
  • Strong problem-solving skills, analytical capabilities, and attention to detail.
  • Demonstrated virtual team leadership capabilities.
  • Knowledge or experience of agile development methodologies (i.e. Scrum).
  • Minimum of 12 years of Engineering Program Management experience.
  • Minimum of 5 years in Platform, Web design, API used by internal & external teams.
  • Flexible, agile and fast learner.
  • Change management experience.
  • Medical/Dental/Vision/Life, AD&D insurance.
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA).
  • Long-term/Short-term Disability.
  • Employee Assistance Program (EAP).
  • 401K Plan with Company Match.
  • 18-21 days of Paid Time Off (PTO) a year based on tenure.
  • 12 Public Holidays.
  • Paid Parental leave.
  • Pre-tax commuter benefits.
  • Free Electric Car Charging Station.
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