Coupang Internal-posted 3 months ago
Mountain View, CA

Coupang is seeking a Technical Program Manager for the Tech Strategy & Execution (TSE) team. This role is crucial for enabling technology across the company and requires strong subject matter expertise in software design architecture and analysis. The TSE org is critical to Coupang's business strategy, and the Technical Program Manager will be responsible for full ownership and end-to-end project charter, delivery, and execution. This includes Product & Service Definition, Functional Design, Engineering execution Lifecycle, and Customer lifecycle management for Coupang’s Platform. The role involves collaborating with global teams and requires a blend of technical, business, and project management experience to manage tangible solutions effectively.

  • Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data.
  • Dive deep to come up with new Platform scenarios that help solve larger system problems by simplifying services & cloud platform.
  • Solid experience with Platform, Web services, and API technologies.
  • Own, manage, and deliver multiple large scale, complex programs across organizations.
  • Manage implementation end-to-end from Project charter, roadmap, plan, design, build, execute, deliver, and monitor performance & adoption.
  • Create, evolve, and communicate specifications for feature areas that enable cohesive, compatible, iterable scenarios.
  • Analyze data and business needs to develop scenarios and business requirements.
  • Establish and improve systems to manage product feedback from customers.
  • Review and contribute to ecosystem design.
  • Bachelor's degree in Computer Science or related fields or equivalent work experience.
  • 8 years of related work experience.
  • Demonstrated virtual team leadership capabilities.
  • Knowledge or experience of agile development methodologies (i.e. Scrum).
  • Minimum of 12 years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives.
  • Minimum of 5 years in Platform, Web design, API that are used by internal & external teams.
  • Flexible, agile, and fast learner.
  • Change management experience.
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