Senior Staff Software Engineer

ServiceNow•Santa Clara, CA

55d

About The Position

The UX Engineering team at ServiceNow is expanding and looking for a Senior Staff Software Engineer to help build and evolve our low-code UX Framework. This platform empowers customers to rapidly create robust, scalable, and engaging user interfaces with minimal hand-coding, enabling seamless experiences across the Now Platform. In this role, you'll be a key technical leader driving the architecture and implementation of our metadata-driven UX framework. Your work will span core areas such as reusable UI component modeling, metadata-based screen rendering, routing, design-time schema definitions, runtime data binding and execution, and intelligent caching strategies. You'll collaborate closely with other platform and application engineering, UX, and product teams to deliver performant and extensible solutions. A growing area of focus is the integration of AI-powered frameworks to accelerate UI development. You'll contribute to initiatives that leverage generative AI to automate UI composition, enabling dynamic, context-aware interface generation that enhances developer productivity and end-user experience.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience with Java or a similar OO language
Passion for JavaScript and the Web as a platform, reusability, and componentization
Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Experience with any of the modern UI frameworks like Angular, React or Vue
Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.
Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service-oriented architecture
Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner
Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
Understanding software quality principles including reliability, observability, and production readiness.
Ability to troubleshoot complex systems and optimize performance across the stack.
Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems

Responsibilities

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
Contribute to the design and implementation of new products and features while also enhancing the existing product suite
Be a mentor for colleagues and help promote knowledge-sharing