Senior Staff Software Engineer - Global Dining

American Express•New York, NY

7d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services—including Resy, Tock, and Rooam – to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem. As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.

Requirements

Bachelor’s degree in computer sciences or related experience with advanced degree preferred
12+ years of experience managing agile software engineering teams designing and building software products in a fast paced, complex, and dynamic product development environment.
A Full-stack expert having expertise in building web applications revolving around technology stacks like Java, Javascript, React JS, Node JS, Kafka, Redis etc. Also, in-depth knowledge on Application design, testing capabilities, Design & building Microservices.
Extensive hands-on experience building distributed applications and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies.
Experience with high throughput and low latency needs applications.
Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software.
Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts.
Bachelor's degree in computer science, computer science engineering, or related field
12+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment
3-5 years of experience working as a Software Engineering Staff Engineer / Architect
You are a self-starter but very comfortable working closely with a team
You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams
You have strong expertise with the following: Strong experience with a backend programming languages, Java & Web frameworks preferred
SQL / MySQL / Postgres/MongoDB/CouchDB
RDBMS and database design
Unit / Functional Testing
Linux / UNIX
Implementing and building APIs
Monitoring system performance
Leading and growing teams of fellow engineers through complex deliveries
A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader
A passion for documenting how systems work

Nice To Haves

History of building and maintaining systems at large scale
Ability to effectively interpret technical and business objectives and challenges and articulate solutions
Willingness to learn new technologies and exploit them to their optimal potential
Experience with and understanding of the Resy suite of applications
Agile Practices
Porting/Software Configuration
Programming Languages and Frameworks
Business Analysis
Analytical Thinking
Business Product Knowledge
Python/MySQL Experience
SQL Performance tuning
Microservice architectures
AWS - EC2 / RDS / S3 / SQS
Kafka / Celery / Flask / Django / Supervisord / MongoDB
Dev-ops experience
Jira / Clubhouse.io or other project management tool
Payment systems experience
Websockets experience
You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise

Responsibilities

Define and evolve the unified platform architecture spanning shared services, APIs, identity, payments integrations, and partner ecosystems
Lead modernization of legacy systems into cloud-native, event-driven, service-oriented architectures
Partner with Data Engineering to align on data governance, shared schemas, and platform capabilities that enable secure, scalable, and trusted data access across the ecosystem.
Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics.
Collaborate and provide technical expertise to help engineers overcome complex problems and implement the architecture laid down
Actively participate in team and company-wide architecture and engineering discussions / forums
Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.
Drive both high-level and detailed technical designs and lead design reviews.
Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with technical project managers, architects, engineers, and quality assurance.
Establish best practices for software development and testing.
Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or internet-related environments.
Oversee health and quality of code across the portfolio, including leadership functional testing and CI/CD tool integration.
Provide technical mentorship to other software engineers at all levels.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities