Senior Staff Software Engineer, Backend (Platform - Core Automation)

Coinbase Careers Page

82d • $246,500 - $290,000

About The Position

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. We’re looking to hire a Senior Staff Software Engineer to join one of our teams within the Platform Product Group. The Platform Product Group’s mission is to build a trusted, scalable, and compliant platform to maximize velocity, efficiency and quality. They build the foundations that can be used by multiple products and teams at Coinbase so that users can have a consistent and high-quality experience. The AI and Automation team envisions a future where AI-powered operations lead to seamless, delightful experiences for customers and maximum value for shareholders. Towards this vision, our strategy is to start with automating two key areas with Agentic AI: Customer Support and Compliance, incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale, and scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes.

Requirements

• 12 + years of experience in backend software engineering using Golang or similar languages
• Domain expertise in Fintech and/or trading
• Proven track record of delivering impactful solutions that power significant customer flows and processes
• You’ve designed, built, scaled and maintained high throughput and low latency production services
• You’ve experience in architecting and developing solutions to ambiguous problems with significant impact
• Strong technical knowledge of building distributed systems that process massive scale
• Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds
• Relentless drive to set and perseverance to achieve ambitious goals
• Passion for building an open financial system that brings the world together

Nice To Haves

• Experience with LLM and Agentic AI. Measuring and improving LLMs’ grounding to a given corpus and experience reducing hallucinations is a big plus.
• Experience in the customer support, compliance or financial crimes domains
• Experience having made build/buy decisions

Responsibilities

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes
• Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly leverage Agentic AI to automate their processes
• Interact with stakeholders in many different organizations that build Coinbase products or are responsible for financial operations
• Participate in shaping of the strategy and execution path of Coinbase Platform
• Manage individual projects priorities, deadlines and deliverables with your technical expertise
• Mentor and train other team members on design techniques and coding standards
• Write high quality, well tested code to meet the needs of your customers

Benefits

• Target annual salary range: $246,500—$290,000 USD
• Target bonus + target equity + benefits (including medical, dental, vision and 401(k))

What This Job Offers

• Career Level: Senior
• Number of Employees: 1,001-5,000 employees