Senior Staff Program Manager - Product Operations

Jobgether

74d • $180,000 - $220,000

About The Position

The Senior Staff Program Manager will lead operational excellence initiatives across product and technology teams, optimizing processes, tools, and organizational rhythms to maximize efficiency and impact. This role interacts with cross-functional leaders and individual contributors across Product, Engineering, UX, Sales, Customer Success, and Marketing, ensuring alignment and execution of strategic priorities. You will identify improvement opportunities, implement scalable solutions, and oversee operational programs that enhance communication, decision-making, and program delivery. The position is ideal for a seasoned professional with strong influencing skills, a data-informed mindset, and the ability to drive complex projects in a fast-paced, dynamic environment. This role blends strategic thinking with hands-on operational management to deliver measurable business outcomes.

Requirements

• 10+ years of progressive experience in Product Management, Product Operations, and/or Program Management within enterprise software or SaaS organizations.
• 5+ years leading organizational-level process improvements in product and technology teams.
• Expertise in Operational Excellence frameworks and program execution.
• Strong influencing skills with the ability to drive alignment in a matrixed environment.
• Excellent communication skills suitable for executive-level audiences.
• Proven ability to lead teams, prioritize competing initiatives, and make data-informed decisions.
• Experience managing cross-functional projects in a fast-paced, dynamic environment.
• Agile/Scrum program management experience with a focus on delivering measurable outcomes.

Responsibilities

• Lead operational improvement initiatives across product lifecycle processes and tooling to enhance efficiency, scalability, and outcomes.
• Organize and facilitate key operational cadences such as QBRs, interlocks, and all-hands meetings.
• Partner with stakeholders to support critical business processes, including software capitalization and organizational goal-setting.
• Evaluate and optimize communication frameworks to ensure alignment and clarity across global teams.
• Identify unstructured business challenges, design solutions, and drive execution in collaboration with cross-functional teams.
• Support Agile/Scrum-based program planning and execution, balancing data-driven insights with development priorities.

Benefits

• Competitive salary range: $180,000–$220,000 USD (location-dependent).
• Fully remote work flexibility within the United States.
• Unlimited PTO, paid company holidays, and paid sick time.
• Comprehensive medical, vision, and dental coverage, including health and dependent FSAs.
• Industry-leading gender-neutral parental leave.
• 401(k) plan and employee stock purchase program.
• Disability and life insurance coverage.
• Employee assistance program, gym membership reimbursement, and cell phone reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees