Senior/Staff Product Manager, Technical (NARA)

Skylight

69d • $90,000 - $230,000

About The Position

At Skylight, product managers are responsible for strategy, planning, execution, stakeholder management, and team health. Product managers partner with researchers, designers, engineers, client stakeholders, and others to inform their product decisions. At a high level, it’s the product manager’s job to figure out what to build next and why. In this role, you’ll support the National Archives and Records Administration (NARA) as they modernize how critical government records are securely transferred, stored, and accessed. This work is essential to preserving and providing secure access to historical records, supporting NARA’s vital mission for generations to come.

Requirements

• Solid understanding of lean product principles (like MVP) and how to apply them across the product life cycle to reduce risk, validate assumptions, and speed up learning
• Ability to craft a product strategy that’s rooted in a clear problem definition, focuses on outcomes (not just features), and includes success criteria
• Proven skill in executing that strategy by breaking down scope into smaller, high-value chunks, maintaining a prioritized backlog of validated user stories, and guiding the team through iterative development
• A strong technical background that lets you discuss operational needs, system reliability, and technical constraints — and then turn that knowledge into a user-focused roadmap
• Understanding of human-centered design and how it can drive product direction
• Comfort working across disciplines — researchers, designers, engineers, etc. — to get things done
• Experience managing clients and stakeholders in a way that builds trust, alignment, and a healthy team environment
• Knowledge of various software development methodologies (e.g., agile, lean) and how to put them into practice
• Experience with product management in a technical environment that includes Azure operations and maintenance
• Eastern Time zone availability
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that align with Skylight’s core values

Nice To Haves

• Experience working with government agencies, especially in records management or cloud modernization (e.g., Microsoft Azure)
• Exposure to large-scale data migration projects
• Prior experience in the civic tech space
• Background in areas like legal discovery, libraries, or museums
• Experience leading kanban agile teams
• Prior experience working in the civic tech space
• Experience working in a remote-team environment

Responsibilities

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to deliver high-impact products and services
• Translate user and partner needs into a cohesive product strategy that outlines vision, objectives, success metrics, product roadmap, and backlog
• Manage product direction and scope — from early user research through implementation
• Write and prioritize user stories, then organize them into clear release plans
• Facilitate team ceremonies like planning sessions, stakeholder syncs, and retrospectives
• Leverage data and feedback to inform the product roadmap, making thoughtful decisions about priorities and trade-offs
• Collaborate closely with government teams to share digital skills and product knowledge
• Navigate bureaucratic complexities with creativity, helping simplify processes along the way
• Coordinate with government partners to ensure seamless integration with their existing tools and processes

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees