Senior Staff Platform Infrastructure Engineer

Braze•Chicago, IL

14h•Hybrid

About The Position

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO We’re looking for a Senior Staff engineer to help lead our Infrastructure division. We own the infrastructure that supports massive scale-processing more than a trillion jobs daily. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams. Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Requirements

10+ years of high scaled distributed systems development or platform/infrastructure experience
You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
You are a technical practitioner but a people leader - you can scale your leverage through process, collaboration, and software
You have experience leading infrastructure or infrastructure-adjacent teams (either as a tech lead, or a manager) in a high scale system

Responsibilities

Leadership in our Infrastructure division and broader engineering team
Design, build, and operate the architecture that power Braze’s systems at massive scale
Long term planning and execution. Definition critical visions for our systems, gaining buy-in, and delivering
Cross-organization partnership. Working with engineering teams to leverage our infrastructure and launch products to massive scale
Own the quality of our architecture decisions. Partner on design of systems across multiple teams and own the outcomes
Work at the intersection of process, technology, and people
Own and deliver solutions that are satisfy compliance requirements

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®