Senior Staff ML Engineer

GEICO • Palo Alto, CA

20h • $150,000 - $300,000

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Overview: We are seeking an accomplished Senior Staff ML Engineer who will serve as a technical leader for Generative AI applications at GEICO. In this individual contributor role, you will be collaborating with a dynamic team of AI and software engineers to design, develop, and deploy systems that ensure scalability, reliability and usability of generative AI solutions, applications, and workflows across the organization which drive business value using LLM, agentic, and knowledge-search capabilities as their foundation. You bring a passion for providing hands-on guidance, ensuring architectural and technical excellence and best practices, serving as a source of thought leadership, and leading by example to solve complex, large-scale, cross-functional problems.

Requirements

• 8+ years of experience designing and building scalable production AI/ML applications and systems in cloud environments
• 5+ years owning end-to-end development, monitoring, maintenance, and continuous improvement of scalable, robust AI/ML applications.
• 5+ years of experience with training, finetuning, real-time/batch inferencing, and evaluation systems for AI/ML models and LLMs used in production systems
• 5+ years of experience managing the end-to-end software development life cycle (e.g. CI/CD pipelines, Kubernetes-based deployments, testing, monitoring & alerting, production support etc.) for Generative AI applications, backend systems, and APIs
• Experience using frameworks to build LLM-based agentic workflows such LangSmith/LangGraph or similar
• Experience using typical agentic communication standards such as A2A, MCP, and similar to design, architect, and build working multi-agent applications
• Proficient in Python, Java or similar general-purpose programming languages.
• Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field

Nice To Haves

• 5+ years interfacing directly with internal business stakeholders and/or external stakeholders on AI/ML initiatives
• Extensive experience using cloud provider solutions such as Azure and AWS to deploy and maintain AI/ML products
• Extensive experience using tools that power production-grade LLM-based AI agents, such as eval frameworks, agent tooling, RAG pipelines, prompt engineering, etc.
• Experience building products with LLM-based AI agent workflows via both no code/low code and traditional high-code development environments
• Experience with agentic workflows to solve problems in the insurance domain
• Strong communication and problem-solving skills to excel in dynamic, cross-functional and ambiguous decision-making environments

Responsibilities

• Own end-to-end design, development, and maintenance of high-performance AI solutions that use agentic workflows to deliver concrete business value for internal stakeholders and customer-facing applications. Examples include AI agent orchestration, conversational AI solutions, knowledge assistants, process assistance and automation, etc.
• Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, and designers to gather requirements, define project scope and prioritize feature development.
• Establish pragmatic technical visions and roadmaps that balance business outcomes, product release timelines, and engineering excellence.
• Integrate and build solutions using GEICO’s AI platform architecture.
• Partner with platform teams to communicate requirements, understand current capabilities and gaps, and contribute to platform feature roadmaps and development.
• Ideate, define, and build first-of-its-kind solutions within GEICO, with a deep understanding of business and technical processes, applications, and architecture to guide development.
• Drive the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, maintainability, etc.
• Take ownership in project planning and stakeholder management, driving technical alignment, ensuring efficient resource allocation, and timely delivery of solutions.
• Mentor and guide junior engineers via code reviews and design sessions, establish and enforce best practices, and foster a collaborative and high-performance team culture.

Benefits

• Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
• Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
• Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
• Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level