Senior Staff Machine Learning Engineer

GEICO • Palo Alto, CA

1d

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Overview: We are seeking an accomplished Senior Staff ML Engineer who will serve as a technical leader for the generative AI domain at GEICO. In this individual contributor role, you will be collaborating with a dynamic team of AI and software engineers to design, develop and deploy systems that ensure scalability, reliability and usability of generative AI workflows and approaches across the organization which drive business value using LLM, agentic, and knowledge-search capabilities as their foundation. You bring a passion for providing hands-on guidance, ensuring architectural and technical excellence and best practices, serving as a source of thought leadership, and leadingby example to solve complex, large-scale, cross-functional problems.

Requirements

• 10+ years of experience designing and building scalable production AIML applications and systems in cloud environments
• Proficient in Python, Java and similar general-purpose programming languages.
• 7 years managing end-to-end software development life cycle (e.g. CICD pipelines, Kubernetes-based deployments, testing, monitoring & alerting, production support etc.) for backend systems and APIs
• 5 years in training, finetuning, real-time/batch inferencing and evaluation systems for AIML models and LLMs
• 5 years owning end-to-end development, monitoring, maintenance, and continuous improvement of scalable, robust AIML applications.
• Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field

Nice To Haves

• 5 years interfacing directly with internal business stakeholders and/or external stakeholders on AIML initiatives
• 5 years working with cloud provider solutions such as Azure and AWS
• 4 years with tools that power LLM-based AI agents: eval frameworks, agent tooling, RAG pipelines, prompt engineering, etc.
• 3 years building LLM-based AI agent workflows via both no code/low code and traditional high-code development environments
• 2 years of ideating, integrating, and designing applications and frontends using React or similar.
• Strong communication and problem-solving skills to excel in dynamic, cross-functional and ambiguous decision-making environments

Responsibilities

• Own design, development and maintenance of high-performance AI solutions that utilize agentic workflows to deliver concrete business value for internal stakeholders. Examples include knowledge assistants, voice/text-based conversational AI solutions, document/audio processing copilots, voice agents, robotic process automation, etc.
• Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, designers to gather requirements, define project scope and prioritize feature backlogs.
• Establish pragmatic technical visions & roadmaps that balance business outcome, product release timelines and engineering excellence.
• Integrate and build solutions using GEICO AI platform architecture.
• Partner with platform teams to communicate requirements, understand current capabilities and gaps, and contribute to platform development.
• Ideate and build first-of-its-kind solutions within GEICO, with a deep understanding of business and technical processes, applications, and architecture to guide development.
• Drive the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, maintainability, etc.
• Take ownership in project planning and stakeholder management, ensuring the efficient allocation of resources and timely delivery of solutions.
• Mentor and guide junior engineers via code reviews and design sessions, fostering a collaborative and high-performance team culture.

Benefits

• Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
• Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
• Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
• Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level