Senior Staff Engineer SME - (Orlando, FL)

Serco•FL-Orlando US-FL-Tampa US-FL-Cocoa Beach US-FL-Ocoee US-FL-Sanford US-FL, FL

12d•Hybrid

About The Position

Serco is looking for a Senior Staff Engineer SME, to join our team! The engineer will be working to support our Satellite Ground System organization by leading a team in program execution located in Orlando, FL. The SME interfaces with the Program Manager, and other leads, as well as the customer. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance Dependent on selected candidate; may consider Hybrid teleworking; as required In this role, the key responsibilities will be:

Requirements

Active DoD Secret security clearance
U.S Citizenship
A Bachelor’s degree in Computer Science, Engineering, or related technical field (STEM degree required)
Minimum of 15 years of experience or 13 years with a Master’s Degree in the following; Experience developing and implementing the overall engineering strategy and technical roadmap in alignment with the program’s long-term business goals
Experience supervising all phases of engineering projects, from initial design and development to final implementation, ensuring they are completed on time and within budget
Experience establishing and enforcing engineering standards, best practices, and quality control processes to ensure the reliability, safety, and effectiveness of all products and systems
Experience acting as a primary technical point of contact, communicating with executive leadership, clients, vendors, and other stakeholders on project status, risks, and technical decisions
Experience identifying and mitigating technical risks throughout the project lifecycle
Demonstrated proficiency in computer use including typical office applications (MS Office Suite)
Cisco networking experience
VOIP technology, RHEL, virtualization, and/or VMware experience
Excellent written and verbal communication skills
Ability to travel up to 10% (CONUS & OCONUS) ability to obtain and maintain a passport

Nice To Haves

Knowledge base of SATCOM Operational Management Systems, DISA Teleport Ground systems, or other MILSATCOM enterprise-ground system architectures
Master of Science in Engineering or other STEM discipline
Scrum Master or Product Owner certification
Mentoring experience
Demonstrated experience managing complex projects and leading cross-functional teams
Experience working with satellite communications technology system architecture, interfaces, protocols, control, planning, equipment, concept of operation, troubleshooting, policies, and/or procedures
Experience in the design, implementation and delivery of sophisticated software systems in stages of the Software Development Life Cycle
Experience performing in software development teams using Agile or waterfall

Responsibilities

Leadership and management Lead, mentor, and train engineering and technical staff.
Delegate tasks and responsibilities to team members.
Provide input for performance reviews and lead staff development.
Project and technical oversight Oversee all phases of engineering design, development, and production.
Supervise the installation of equipment.
Troubleshoot complex technical issues and ensure the final product meets all standards.
Operational and strategic planning Develop and implement preventive maintenance programs to improve system reliability.
Manage vendor and contractor relationships.
Analyze data to identify areas for improvement and create reports for senior leadership.
Create strategic plans and set a cohesive vision.

Benefits

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan that includes counseling conditions

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