SUMMARY/JOB PURPOSE The Senior Staff Engineer – Client Technology is a senior engineer responsible for the ownership, security, and governance of one or more IT platforms or products. This role utilizes advanced problem-solving techniques, manages ambiguous technical problems and solves issues of a high degree of complexity between interdependent systems. ESSENTIAL DUTIES/RESPONSIBILITIES: Product Strategy & Roadmap: Own the overarching strategy and execution for assigned IT platforms, tools, and products Drive alignment between technology and the business, utilizing a keen understanding of business needs and the interdependencies between products Product Development & Delivery: Utilize conceptual thinking to drive engineering decisions across platforms and solutions Pinpoint systemic issues and devise robust, scalable solutions Understand and manage interdependencies across systems and environments Thoroughly test fixes and enhancements across multiple environments Develop and maintain secure, self-documented scripts with error handling and logging Stakeholder Management & Cross-Functional Collaboration: Collaborate cross-functionally to align platform capabilities with business needs Meet with customers and incorporate feedback into the product roadmap through multiple means and channels Influence engineering decisions by advocating for stakeholder needs and aligning technical approaches with business priorities Operational Excellence, Quality & Compliance: Drive operational and technical excellence across one or more IT platforms or products Document architecture, configurations, and operational procedures Make decisions regarding access, permissions, and security controls across systems Lead incident response and root cause analysis for high-impact issues Contribute to compliance readiness by implementing controls and processes that support audit and regulatory requirements Subject Matter Expertise: Serve as the SME for assigned capabilities, providing technical leadership and guidance Mentor and coach junior engineers, fostering technical growth and best practices SUPERVISORY RESPONSIBILITIES: No supervisory responsibilities. EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS: Education: Associate degree and 11 years of experience; or Bachelor’s degree and 9 years of related experience; or Master’s degree and 7 years of related experience; or Equivalent combination of education and experience. Technical certification may be required Experience: Proven experience owning and securing complex IT platforms and tools Demonstrated ability to lead technical projects and mentor junior engineers Experience making access and security decisions across enterprise systems Strong scripting and automation skills with production-grade code Familiarity with IT security frameworks and governance models Experience working in Agile environments and using ticketing systems (e.g., JIRA, JSM) Knowledge, Skills and Abilities: Expert-level knowledge in multiple client technology areas and enterprise systems Proven ability to lead cross-functional initiatives and drive technical strategy Skilled in stakeholder communication, risk assessment, and change management Experience developing standards, governance models, and technical roadmaps Strong understanding of enterprise architecture and integration patterns Can conceptualize new and innovative ways to solve complex business problems Expert knowledge of product-centric and agile framework models Work Environment/Physical Demands : Our office is a modern, open-plan space that fosters collaboration and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace. Occasional travel (5–10%) ESSENTIAL TECHNICAL DUTIES AND RESPONSIBILITIES: Administer Microsoft Intune and SCCM enterprise-wide endpoint management systems, ensuring adherence to industry best practices and for security and device management Develop and manage GPO policies aligned with CIS benchmarks and security best practices Design and implement advanced automation frameworks using PowerShell, Python, and Windows automation tools Lead cross-functional initiatives to integrate endpoint management with identity platforms such as Azure AD and Conditional Access EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS: Experience: Extensive experience managing endpoint management systems in a Windows/MacOS environment Experience using PowerShell, Python, or other scripting languages, and/or Windows automation tools, to enhance and streamline operations in the endpoint environment Knowledge, Skills and Abilities: Advanced knowledge of Endpoint Management Systems and their capabilities Substantial knowledge of GPO and CIS Benchmark Hardening Advanced Knowledge of scripting and automation tools and best practices Knowledge of cloud-based identity and access management (e.g., Azure AD, Conditional Access)
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees