Senior Staff Data Engineer, AI/ML, Global Commercial Services Technology,

American Express•Phoenix, AZ

35d

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? We're looking for a Senior Staff Engineer, Commercial AI/ML to be the technical leader for AI in GCS-Technology. In this role you will: Refine and champion the technical strategy for implementing AI at scale across customer facing and internal use cases for GCS Partner closely with engineering teams across GCS-Technology to support them in building best-in-class AI solutions Balance enabling rapid value delivery with putting scalable frameworks and patterns in place to ensure we can responsibly scale and iterate on AI solutions Be a trusted thought partner to our GCS stakeholders to closely co-create solutions to our most challenging problems Work closely with central enterprise teams to collaborate on enterprise wide best practices

Requirements

10+ years of experience in data and AI/ML engineering development including significant hands-on experience building AI solutions
Strong Python programming skills
Experience with Deep Learning libraries like TensorFlow and PyTorch
Deep understanding of LLMs, Generative AI, Agentic concepts
Experience evaluating and implementing RAG and Fine-Tuning solutions
Proven ability to implement scaled AI solutions integrated with real-time customer products
Experience creating MLOps best practices
Expertise building cloud based big-data solutions (Azure, AWS, GCP)

Responsibilities

Refine and champion the technical strategy for implementing AI at scale across customer facing and internal use cases for GCS
Partner closely with engineering teams across GCS-Technology to support them in building best-in-class AI solutions
Balance enabling rapid value delivery with putting scalable frameworks and patterns in place to ensure we can responsibly scale and iterate on AI solutions
Be a trusted thought partner to our GCS stakeholders to closely co-create solutions to our most challenging problems
Work closely with central enterprise teams to collaborate on enterprise wide best practices

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities