Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We are looking for a Product Manager. This position is for a highly motivated individual primarily responsible for understanding the company’s accounting processes impacting our HAL and SBN pre/post and cruise tour accounts, including but not limited to passenger transfers, pre and post cruise hotels, shore excursions, and Alaska tours. This individual must also be able to develop professional relationships with various business partners, analyze and decipher finance/accounting data to accurately review the department’s reporting obligations. He/she must be able to identify problems and develop innovative solutions to further efforts toward continuous process improvements. In addition, he/she must be well-organized, detail-oriented, and be able to perform a variety of tasks under time pressure and strict deadlines This role will typically be challenged with ensuring the best-in-class tour programs, meeting the needs of our demographic, ensuring sufficient capacity to accommodate demand and to secure optimal program spread. This role is also challenged to maintain competitive product costs and stay abreast of new trends to optimize sales. Here’s a summary of what Holland America Line is looking for. Is this you? Scope: This position works closely with our operations partners: Pre/Post & Transfers Operations and Commercial/Marketing. We communicate Financial results to this non-Finance audience, problem-solve alongside these partners, and incorporate their feedback & needs in our analyses. Problem solving is a crucial element to this role. Efficiency in Excel, comfort with large quantities of data, and being able to present/communicate key findings is integral to success. Impact: Not only is this position responsible for accurate and timely delivery of financial data, but our reconciliation prep and analysis is essential in identifying and explaining variances. Our findings can identify operational anomalies; we partner with the operations teams to explain and ultimately correct these findings, which has an impact on financial results, operational efficiency, and/or cost savings. Leadership: Although this position does not have direct reports, it requires a strong commitment to teamwork, organization and communication. Requires ability to work with and communicate with individuals at all levels of the organization. Need to be a self-starter and responsible for own work product, while also working with Manager to prioritize the needs of the overall team & our business partners.
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Job Type
Full-time
Career Level
Mid Level